Digital Workplace Technical Specialist

Challenger Telco passionate about brilliantly simple customer experience
- Flexible working environment in a hybrid capacity
- Thrive in a company with a great working culture and great leaders

We are a business who is crazy about customers. We use disruptive thinking every day to ensure that we are capturing every opportunity to deliver the ultimate experience to our customers and people. We empower our people to
**Do it. Own it. Love it** and that’s why they choose to work for us. Here, it’s never just a job - We care about what we do and the impact we have, and that’s what connects us.

Whoever you are, you'll fit right into our team of 1,400 different personalities. We’ll support you to be the best you can be here at Vocus and at home.

**What's the opportunity?**

You'll champion and provide guidance in Vocus Microsoft Digital Workplace Application.

This role can be based in Melbourne, Sydney or Perth.

**What you’ll be doing day to day**
- Technical SME for our modern digital workplace
- Working closely with Vocus System and Infrastructure deliver our digital workplace solution
- Champion the use of Vocus Digital Workplace Technology
- Contribute and collaborate with Vocus Collaboration team in design, management, and administration to Vocus SharePoint App and other MS365 apps
- Provide best practice and governance of Modern Workplace suite
- Analyse performance of our Digital Workplace services, identify problems areas, and find solution to improve our services
- Work with System and Infrastructure team on day-to-day operation issues and provide Level 2/3 administration, support, and maintenance of our MS365 environment
- Support and engage with a diverse internal customer base nationally

**What you will bring to the table**:

- You have full rights to work in Australia. You are an Australian citizen or a permanent Resident
- Demonstrate proficiency and experience in implementing, migrating, and optimizing enterprise-scale Microsoft workspace solutions: entire Microsoft 365 Modern workplace, Microsoft Endpoint Manager, SCCM and Intune, Microsoft Collaboration Apps, Microsoft Exchange, OneDrive, Teams, SharePoint, PowerShell and other scripting.
- Translating users need into digital workplace solution.
- Video collaboration tools such as Zoom and Microsoft team.
- Adhere to change management procedures
- Other collaboration apps and tools like Zoom, Slack and Confluence.
- Knowledge of ITSM tools and related processes.
- Ability to organize material, analyse a wide variety of facts and develop appropriate recommendations

**The extra stuff we know you want to know**

We know how to celebrate our wins and we know learning from our mistakes makes us better. We are all about flexible working and, hand on heart, we practise work life balance. We work in a hybrid environment of 2 days in our Vocus offices and work from home 3 days each week. We high five you on your work anniversary and give you a day off. We know time off is important for balance, so we have an option to buy more leave. We embrace your unique style and let you be a master of your own style with no dress code. This is just the tip of the iceberg, so jump on our careers site or LinkedIn to find out more

**Did I hear you say, “Who is Vocus?”**

We are a challenger business in the Telco and Energy Industry. We listened to our customers and heard that they wanted more from a network, so that’s what we’ve given them.
- We built the network thanks to our own team of highly skilled fibre engineers.
- We own our network giving us easier, straightforward access.
- We manage our network here in Australia out of our Melbourne offices.

We now have more than 20,000 km of fibre optic cable laid and operational throughout Australia, 5000 on-net buildings connected to our network.

LI-Hybrid