Front Desk Administrator

**About Us**

Instaco is a fast-growing provider of premium opening roof systems, awnings, and architectural shading solutions. We’re passionate about quality, innovation, and delivering an outstanding customer experience — from first contact to after-sales care.

**About the Role**

We’re looking for a friendly and highly organised **Front Desk Administrator / Accounts All-Rounder** to be the first point of contact for our customers and provide vital support to our internal team.

This diverse role is ideal for someone who thrives on variety, takes initiative, and enjoys working across both admin and accounts functions.

**Key Responsibilities**
- Welcoming clients and answering incoming calls and enquiries
- Managing accounts payable and receivable using Xero
- Creating and sending customer invoices
- Booking in service and warranty jobs with customers
- Liaising with the install team and after-sales technician
- Organising and tracking warranty paperwork
- Supporting general office administration and scheduling

**Skills & Experience**
- Experience in a similar office/admin/accounts role (building/trade industry a plus)
- Confident using accounting software Xero
- Excellent phone manner and interpersonal skills
- Strong attention to detail and time management
- Ability to manage competing priorities and work independently
- Positive attitude and team spirit

**Why Join Instaco?**
- Supportive and growing team environment
- Opportunity to take ownership of your role
- Great variety of tasks — no two days the same
- On-the-job training and support provided

**Job Type**: Part-time

Pay: $50,000.00 - $65,000.00 per year

Expected hours: 25 per week

Schedule:

- Day shift

**Experience**:

- Xero: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 04/07/2025
Expected Start Date: 14/07/2025