Client Liaison Reception Admin Marketing

1 week ago

Manly Vale, Australia ST&A Psychology Full time

Do you want to join the psychology practice that is fast becoming the leading practice on the Northern Beaches of Sydney?
- Do you value personal growth and development, commitment, gratitude, helpfulness, making a difference, respect, service, enthusiasm and willingness and support and compassion?
- Do you want to help people change their lives and improve their mental health and wellbeing to be healthier and happier?
- Are you willing to go the extra mile, with a passion for delivering exceptional customer service?
- Do you value working collaboratively, connecting with and making a contribution within an extremely professional, experienced, fun and supportive team which is rapidly expanding due to the exceptional treatment outcomes and customer service we provide?

ST&A Psychology is a professional private practice based in Manly Vale. Established in 2005, the practice brings quality individual, relationship and family therapy to adults, children, and adolescents with a broad range of issues including depression, anxiety, disorders of behaviour (ODD, ADHD), adjustment, mood, psychosis, personality, addiction, as well as problems with parenting, grief, self-esteem, eating, body image, stress, pain, chronic health issues and satisfaction with life. Our team consists of 7 psychologists and 3 admin team members.

**Role & Responsibilities**:
**Essential Selection Criteria**:

- Must naturally want to help people, be a caring person who can empathise with others, and want to improve processes and systems.
- Competent in PC admin, windows, word, excel, outlook.
- Able to work autonomously and take initiative as well as work collaboratively within the team
- Excellent written, oral and listening communication skills.
- Client liaison/customer service experience important
- We are looking for a genuine, caring, flexible, reliable, patient, punctual, enthusiastic, motivated individual who likes a challenge and learning/growing and who is interested in psychology and helping people.
- At least two recent references from previous employers are required.

**Desirable Selection Criteria**:

- Recent experience in office administration of at least one year duration.
- Experience in medical, psychology or allied health or legal settings preferred.
- Experience in health, online and print marketing, social media marketing and WordPress.
- Experience in using office software e.g. Powerdiary or similar diary system.
- Experience in communicating with and liaising with health professionals.
- Experience in a fast-paced, high volume of work environment.

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