Relief Optical Assistant/dispenser

3 days ago

Brisbane, Australia National Optical Care Full time

**Introduction**:
National Optical Care is a community of local eye-care practices from across Australia, committed to the highest standard of patient care and community service. Our passion is to empower eye-care excellence.

**Description**:
**Key Accountability Areas and Related Responsibilities**:

- Travel to our various Queensland practices to provide relief work when required
- Be able to communicate clearly with patients and visitors in a bright, friendly manner and promptly attend to their needs
- Provide advice to help patients choose frames that not only meet their needs/desires, but also look great
- Ensure a positive overall patient experience, and provide friendly and efficient telephone reception service
- Willing to keep up-to-date with product knowledge and fashion (e.g.: frames, sunglasses, contact lens and accessories)
- Have experience with, or be willing to be trained, in standard optical procedures.

**Skills and Experiences**:
**About you**:

- Willingness to learn and work in a team with a positive can-do attitude
- Excellent customer service and communication skills, both in person and over the phone
- Must be available for some weekend work, and available to travel to practices from Sunshine Coast to Gold Coast.

Enjoy a diverse role with direct customer contact and excellent salary and benefits, including an additional travel allowance for our relief roles.

If you love the idea of working in a team with strong connections to the local community where no two days are the same, we would love to hear from you.

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