
Marketing & Operations Coordinator
3 days ago
We are an Australian fintech, we have developed a 100% digital platform that is revolutionising the Rewards and Recognition industry in Australia. With a small team located on Sydney's North Shore this is your chance to join at the ground level a high growth, well-funded business with long term growth potential.
This opportunity would suit a recent graduate, customer service rep or retail worker who is looking for a break into marketing, or to broaden their experience to work in a flexible environment. The successful applicant requires great interpersonal communication skills, solid computer skills, good smartphone general knowledge and attention to detail.
Working closely with the founders you can learn on the job, but passion, communications skills and an ability to learn quickly are the key ingredients we are looking for. This is a wide and varied role with many differing responsibilities, that will be further refined as the business grows.
This position is great opportunity to broaden your career experience across marketing, & operations in a growing 100% digital focused business.
**Responsibilities**:
Partner & Customer Support
- Providing day to day support for Partners
- Checking internal systems/resolution of queries
- Helping customers with system queries or handset issues
Client on-boarding (via Sales Directors)
- On-boarding of Clients - based on the Sales Directors briefs
Account/Product set-up and creation
- Creating / loading digital Products for Clients (via Sales Directors)
- Marketing support for customer programs.
Website content maintenance and responsibility
- WordPress editing of the company website to reflect the FAQ’s
- Development & loading of news articles on the company blog
Digital Marketing Responsibility
- Creative design for content using Canva
- Responsibility for SEO and SEM
- Posting for social media - B2B focus
- Fortnightly EDM design & management
If you love Apple Pay you will love us
Hours of work
- 8.30am - 5.00pm Mon/Wed/Thur/Fri
- Work from Home - Daily Teams meeting
- 8.30am - 5.00pm Tuesday - Face to Face Team WIP meeting
Pay: $58,000.00 - $62,000.00 per year
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
Work Authorisation:
- Australia (required)
Work Location: Hybrid remote in Milsons Point, NSW 2061
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