Incident and Change Manager

1 week ago

Brisbane, Australia NTT Full time

**Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?**

Join our growing global NTT team and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future.

**Want to be part of the team?**

I am currently looking for an experienced Incident and Change Manager to take up a 3 months contract in Brisbane.

**Your day at NTT**
- Critical incident manager /ops manager
- Someone who can run the day to day incident management, facilitating communications, war rooms etc
- Incident review
- Problems resolution activities
- Brisbane preferred, hybrid/wfh

**What would make you a good fit for this role?**
- At least five years’ experience working in IT service management, or a similar role.
- Strong knowledge of IT service management (ITIL), software and infrastructure issue resolution.
- Excellent project management and co-ordination skills and ability to collaborate across diverse team members (both technical and non-technical).
- Ability to analyse a high volume of technical and non-technical data and work in a fast-paced environment.
- Strong problem solving, analytical, and time management skills.
- Demonstrated strong written and verbal communication skills

For more information about this or other opportunities, please contact Avani Ramanathan. Please quote our job reference number 577127.

**About us**

NTT Ltd. is a global ICT provider, employing more than 40,000 people in a diverse and dynamic workplace, and delivering services in over 200 countries and regions. We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital, and secure.

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

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