Customer Care Consultant X10

2 weeks ago

Sydney, Australia Charterhouse Full time

**Customer Service Specialist x10 | $65,000k package | Hybrid**
- **Retail or hospitality background is highly regarded**:

- **No experience necessary - Training provided**:

- **Monday - Friday**

My client is an insurance leader on the search to recruit 10 new positions in the new year

If you have been working in a customer service role and struggling to get your foot in the door in an office environment, this could be the opportunity for you

**Responsibilities**:

- Assist customers with product information queries
- Provide pricing and catalogue information
- Take ownership of customer enquiries and follow up
- Manage and resolve escalated or complicated customer enquiries
- Accurately enter customer information into internal databases
- Act as a representative for the business, ensuring empathy and confidentiality when speaking with customers

**A bit about you**
- Strong focus on customer experience
- Exceptional customer service skills both written and over the phone
- Enthusiasm and passion for providing top class customer service
- Display eagerness and willingness to learn
- Must be permanent resident | Fully vaccinated

**Follow links to apply

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