Registry Officers Nsw State Government

1 week ago

Sydney, Australia Alexander Appointments Full time

$32 per hour + Super | 35 hours per week
- NSW State Government | Sydney CBD Location
- ASAP Start | Estimated 2month temp assignment, with a potential to extend
- **$32 per hour + Super | 35 hours per week**:

- **NSW State Government | Sydney CBD Location**:

- **ASAP Start | Estimated 2month temp assignment, with a potential to extend**

***

**About Alexander Appointments**

**About the Company**
Our large NSW State Government client provides a diverse range of essential services to reduce criminal activity and enhance protection of the community.

**Benefits on offer**
- Gain Public Sector experience and skills that are pivotal to developing your career within Government
- Great team dynamic and environment

**About the Role**
They are currently seeking a Registry Officer with extensive empathetic customer service experience to join their growing team in Sydney CBD. This is an estimated 2month temporary assignment, with a potential to extend.

Reporting to the Manager, you will be responsible for providing a broad range of administration and support services to ensure achieving organisational goals

**Responsibilities**
- Complete reception / front counter duties
- Deliver professional and empathetic customer service
- Answer enquiries within a timely and accurate manner
- Facilitate the resolution of complaints and complex enquiries
- Inbox management, generating correspondence
- High volume data processing of information into the system
- Filing, scanning and archiving of files
- Transporting physical files between levels and buildings
- Coordinating meeting room equipment, catering and overall presentation
- Guiding and directing clients to hearing meeting rooms
- Records and database management, ensuring high integrity, accuracy and confidentiality
- Provide a wide range of administrative support to the team
- Ensure compliance with Departmental service standards, policies and Legislation

**About You**
- Demonstrated Registry, Reception or Administration experience
- Government or Legal Sector experience advantageous
- Previous experience working within a high volume environment
- Proven previous experience in handling confidential and sensitive information
- Impeccable communication skills, both verbal and written
- Professional, resilient and empathic nature
- High energy with the ability to stand for long periods of time
- Superior organisational skills and ability to multi-task and prioritise conflicting deadlines
- High attention to detail
- Strong computer literacy and proficiency with MS Office suite

**Requirements**:

- Willingness to undergo a National Police Check
- Fully COVID vaccinated or medically exempt
- Ability to commence and commit to the duration of the assignment

**How to Apply**
**Only suitable applicants will be contacted**.

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