Claims Consultant

5 days ago

Camberwell, Australia Collar Group Full time

$70,000 - $75,000 + super + incentives
- Hybrid role, based in Camberwell / (3days in the office/2 WFH)
- Collaborative team with a strong management support

**Our Client**
Our client is a distinguished leader within the insurance industry, specializing in landlord and holiday home insurance. They have a huge passion to deliver the BEST speciality property insurance and offer innovative solutions tailored to the diverse needs of their clientele.

**The Role**
Based in Camberwell, the Eastern Suburb of Melbourne, you will be a valuable member of a close-knit team, reporting directly to the Claims Team Leader. Your role will involve managing the entire process from lodgement to settlement for a portfolio of claims, focusing on Domestic Property, Landlord, and Holiday homes. Technical support and training will be provided as needed.
- Lodgement to settlement management of all claims
- Liaise with the insured, brokers, property managers, loss adjusters and trades in review of claims
- Ability to work towards deadlines and KPI's
- Actively adhere to GICOP guidelines

**Your Skills & Experience**

We are looking for a 2 talented Claims Consultant with a passion for client advocacy and:

- Cert IV in General Insurance OR Tier 2 (Desirable)
- Experience in a claims role with property claims (2+ years)
- Knowledge of General Insurance Code of Practice & an understanding of underwriting or claims principles.
- Excellent communication skills
- High level attention to detail and ability to multi-task

**Some benefits include**:

- **Workplace Flexibility**: Hybrid remote working model for a balanced career and personal life
- **Remuneration**:Generous salary plus an annual incentive program
- **Training**:1-1 training with a great induction program
- **Study Assistance**:Support for educational development
- **Employee Assistance**: Employee Assistance Program
- **Additional Leave**: Paid Volunteer leave & birthday leave
- **Rewards**: Access to discounted insurance products
- **Collaborative and Inclusive**: Annual interstate trips, supportive, positive working environment.

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