Medical Receptionist

**Medical Receptionist/Administrator**
- Camberwell location
- modern & progressive office environment
- Full-time - Great public transport options
- Your chance to upskill
- work with a supportive & energetic team

Are you seeking an opportunity to work with multiple surgeons and specialists? Are you keen to gain exposure in the private Specialist Medical Industry? If yes, then this is the job for you

We are seeking a friendly, IT-savvy, medical receptionist to join our growing team. This is a newly created junior role as our company continues to grow. Receptionists with GP, Allied Health or Dental experience are welcome to apply. Training and upskilling in relevant areas will be provided by our experienced team. You will be providing virtual reception services (no face-to-face patient contact) along with a host of other activities to a range of specialists in private practice located throughout Australia.

This is a fantastic opportunity to be exposed to **Specialist Medical Reception** as well as **learn different Medical Software** to expand your skill set. This role has **limitless opportunities for growth** across many departments and would suit a highly organised individual coupled with great customer service skills.

**About you**

We are seeking a motivated and detail-orientated professional who has previously worked in a private practice setting. As a Virtual Medical Administrator, you will be responsible for ensuring a smooth patient journey - without being in the practice
- Strong customer service with empathy and attention to detail.
- Medical reception background and experience in working with various health funds, HICAPS and Medicare, DVA, TAC/Workcover claiming (preferred).
- An extremely friendly, professional, dignified and kind manner to all people with whom you deal with assisting them in their challenging clinical issues.
- Excellent communication skills, both verbal and written.
- A professionally presented individual with excellent phone manner (impressions matter)
- IT Savvy.
- Have the capacity to perform well in a busy environment - must be a skilled multi-tasker.
- A friendly and easy-going personality and a ‘can do’ attitude.

**Duties/Responsibilities**:

- Managing virtual reception and administration for numerous Private Physicians and Surgeons.
- Providing excellent service to patients and our clinicians on the phone.
- Invoicing and receipting for consulting (including chasing overdue funds).
- Managing enquires and practices’ appointment books (online).
- Consulting billings.
- Working across multiple medical software platforms.
- The possibility of visiting a variety of private clinics for onsite support during staff absences.
- Onboarding new Virtual Reception clients
- Assisting our practice team and other departments at RWS as needed.

**About us**

Our clients comprise of doctors in private practice across Australia who are well looked after and treated like family. Doctors provide vital services to us all and at RWS, it is our passion and purpose to ensure we help them run their business so they can cope with the pressures of being a medic. To that end, RWS is known for providing multi-faceted solutions and providing a one-stop shop for Surgeons and Physicians in Australia.

You will be working in a culture that is supportive and professional. We are a close and affable team, and our priority is to now find a like-minded individual with a sociable and dynamic personality to join us.

You will be supported by RWS’ qualified staff who have many years of experience working for Surgeons and Physicians and you will also receive the opportunity for growth and leadership.

**Schedule**:

- No after-hours or weekend work is required, your weekends are strictly yours
- **Flexible work arrangements (working from home) **and other opportunities are available once fully trained.

**What you will get in return**

You will work within a very supportive and caring work environment with our Surgeons, team, and patients. You will receive an above-award salary (depending on experience) with permanent employment benefits, upskilling opportunities including training and be able to forge a successful career in Medical Admin.

It is a requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Follow us on Instagram: RecruitmentatRWS

**Salary**: $28.00 - $30.56 per hour

Schedule:

- 8 hour shift
- Shift work

Ability to commute/relocate:

- Camberwell, VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Medical receptionist: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person