Office Junior/administrator

1 day ago

East Brisbane, Australia Synergy Education and Training Pty Ltd Full time

**Our Company**

Synergy Education is a Registered Training Organisation (RTO) specialising in the provision of industry specific training for large companies where a full-service education provider is required.

Our team members are the most important asset of our business, and we are madly in love with the culture we have created. Our team is built on wanting to achieve both personally and professionally and we seek team players who are passionate about education and providing our students with the highest standard of customer service.

**The Role**

Working collaboratively with the HQ Team, we are searching for an entry level administration assistant who will be the first point of contact for our customers and clients.
- To be successful in this role we are looking for an applicant with a friendly persona, excellent telephone manner who is a team player. Organisational, time management, communication skills and an eagerness to learn will ensure you thrive in this role.
- We have a great office environment, and we help each other strive to be better everyday. Our office environment is one where we meditate after lunch, do the occasion Sip and Paint or other team events on a Friday, stretch class twice a week, partake in peer-led activity sessions fortnightly and eat cake often
- The role will include some data entry and data updates of our student information in our database

Reporting to our Team Leader, you will be responsible for playing a lead role in ensuring that our clients are receiving exceptional customer service as the first point of contact. This role is incredibly fast paced and requires you to be a forward-thinker who is adaptable to change and loves a challenge.

**Essential criteria**
- have an enthusiastic and approachable personality
- have a high attention to detail
- are methodical and like to solve puzzles
- have an excellent phone manner
- not just a good listener but a great one
- thrive in a fast paced, busy work environment
- have an ability to think on their feet and like to be challenged
- are capable of working autonomously and are resourceful under pressure
- passionate about providing the ultimate customer experience
- highly motivated and keen to learn

Previous admin experience desired but not required - provided you are keen to learn All training will be provided to the successful applicant.

**Additional information**
- It is a condition of employment for this role for the employee to obtain and maintain a current Working with Children positive notification and Blue Card as issued by the Queensland Government.
- It is a condition of employment for this role for the employee to be, and remain, vaccinated against COVID-19

**The Next Step**
- This position is offered as a full-time role with an upfront 6-month probationary period.
- Must be available to work Monday to Friday 9am - 5pm at our East Brisbane Head Office

**Salary**: $46,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

COVID-19 considerations:
It is a condition of employment for this role for the employee to be, and remain, vaccinated against COVID-19

Ability to commute/relocate:

- East Brisbane, QLD 4169: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: One location

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