IT Platform Specialist

3 days ago

Sunshine Coast, Australia Youi Pty Ltd Full time

**Purpose of the role**

We are seeking a skilled IT professional to support and maintain our core IT infrastructure. This role involves collaborating with broader IT teams to deliver business-as-usual (BAU) tasks and projects of varying sizes and complexities.

**Key priorities**
- Stakeholder Engagement - Collaborate with IT teams to maintain a secure environment, align solutions with business goals, provide technical support, and stay updated on new technologies.
- Documentation & Reporting - Maintain system documentation, coordinate small IT projects, and manage Youi customisations.
- Configuration & Development - Implement system enhancements, automation, and configurations while supporting future upgrades.
- Maintenance & Monitoring - Monitor system performance, plan capacity, manage backups, install updates, and resolve technical issues.
- Workplace Health & Safety - Follow WHS policies, report hazards, and ensure a safe work environment.
- Youi Values - Drive efficiency, compliance, and continuous improvement while upholding company values.

**About you**

**Qualifications & Experience**
- IT degree or equivalent vendor certifications.
- 2+ years as a senior administrator.
- Expertise in virtualized infrastructure (Hyper-V, VMware) and server OS (Windows Server 2019+, Linux Red Hat).
- Proficiency in PowerShell scripting, networking, security, and SAN storage.
- Experience with monitoring tools (Elastic, New Relic, Splunk).
- Familiarity with Microsoft technologies (AD, DNS, DHCP, IIS, Exchange, SQL) and Microsoft 365 apps (SharePoint, Teams, Defender, Purview).
- PCI-DSS compliance experience and audit participation.
- Level 3 troubleshooting and hardware knowledge (Cisco, Pure Storage, Cohesity).

**Ways of working**

Youi offers a hybrid model: in-office Tuesday to Thursday, remote Mondays and Fridays.
- Sippy Downs & Fortitude Valley:
This role can be based at either our Headquarters in Sippy Downs or our Fortitude Valley office.

Sippy Downs: Free onsite parking, nearby public transport (bus), and close to shops. Plus, enjoy exclusive HQ perks

Fortitude Valley: Prime location on James St & Ann St, a short walk to the train station, with excellent public transport and proximity to Brisbane’s best restaurants, bars, and shops.

**Why Youi?**

At Youi, we challenge the norm—in both insurance and hiring. With 3,000+ employees, we’re growing fast, driven by diversity, individuality, and a passion for awesome service. Our dynamic, honest, and human-focused team values every contribution. If you’re ready to make a difference, join us

**Applications**
- Our Internal Talent Acquisition team handles all hiring, and we don’t accept unsolicited resumes sent to hiring managers. *

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