Apac Customer Security Management Lead

2 days ago


Sydney, Australia Microsoft Full time

The Office of the Chief Information Security Officer (CISO) is responsible for ensuring that Microsoft's security practices are aligned with the needs and expectations of our customers, partners, and regulators. The Customer Security Management Office (CSMO) is a team within the Office of the CISO that focuses on building trust and transparency with our customers and stakeholders on Microsoft's security posture, capabilities, and practices. The APAC Lead is a key role within the CSMO that will drive the strategy and execution of creating a community for APAC customers, partners, associations, and organizations. The goal of this community is to foster closer alignment and collaboration with Microsoft on security matters, share best practices and insights, and provide feedback and input on Microsoft's security strategy and capability.

**Responsibilities**:

- Develop and maintain a deep understanding of the security needs, challenges, and opportunities of APAC customers, including security trends, the intersection of regulations, the industry trends and innovations, and the customer pain points and expectations.
- Build and nurture relationships with key stakeholders and influencers in the APAC Security community, such as industry associations, customers, partners, and thought leaders.
- Design and deliver programs and initiatives that engage and educate the global Regulated Industry community on Microsoft's security practices, capabilities, and CISO office roadmap, such as webinars, workshops, roundtables, newsletters, blogs, podcasts, etc.
- Collect and synthesize feedback and input from the APAC community on Microsoft's security offerings and CISO office roadmap and communicate them to the relevant internal teams and leaders.
- Identify and pursue opportunities for collaboration and co-innovation with the APAC customer community on security matters, such as joint research, pilots, case studies, white papers, intelligence sharing, etc.
- Represent Microsoft as a trusted and credible voice on security matters in the APAC customer community, such as speaking at events, participating in panels, contributing to publications, etc.

**Qualifications**:

- 10+ years of cybersecurity experience.
- Demonstrated knowledge and expertise on the security landscape, challenges, and solutions for the APAC region, including the regulatory and compliance requirements, the industry standards and best practices, and the customer needs and expectations.
- Excellent communication and presentation skills, with the ability to articulate complex and technical concepts in a clear and compelling way to diverse audiences.
- Strong relationship-building and stakeholder-management skills, with the ability to establish trust and credibility with senior leaders, customers, partners, regulators, and industry peers.
- Proven track record of designing and delivering impactful and engaging programs and initiatives that educate, inform, and influence the APAC security community.
- Passion and curiosity for learning and staying abreast of the latest trends and innovations in the security domain.
- Bachelor's degree or higher in computer science, engineering, business, or a related field.
- Security certifications such as CISSP, CISM, CISA, or equivalent are preferred.



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