Salesforce Technical Lead

Melbourne, Victoria | RACV Head office
- New Opportunity | Permanent Full Time
- Competitive salary Discounts on selected RACV products

**Great things start here**

Our technology practices have been growing steadily over the last few years across Development (AEM and Salesforce), DevOps and Quality.

Building mature technology practices is very important to RACV and we are looking for bright, hardworking and enthusiastic team members to join the team to help us achieve our delivery roadmap and strengthen our capabilities.

**About the Opportunity**

Reporting to the Head of Salesforce & Integration, the Salesforce Technical Lead will enable and inspire multiple Squads to pursue its mission, by guiding them on 'how' work should be completed by the squad and ‘why’.

**This could be just the right role for you**
***

You’re a people leader. You will support the development team through psychological safety in critical thinking and holding them to a high standard with regard to development best practices; always striking the pragmatic balance between technical excellence, delivery effort, time, cost and debt.

Key responsibilities will be:

- Work closely with all core stakeholders (including implementation partners, software vendors, etc) to enable smooth and rapid uplift of our current capabilities
- Create professional development plans (technical and non technical skills) for direct reports
- Ensure that all members of the development community including contractors adhere to development best practices and standards.
- A hands-on leader, you will work closely with drive technical designs, contribute code and deliver as well as using your quality focused pragmatic approach to mentor others in the team.
- Review key decisions with other technical leads to get wider alignment across the teams.
- Align to RACV solution, enterprise, data, information and security architecture guidelines and policies.
- Own the technical decisions and foster critical assessment of all solutions including your own - seeking to achieve the best outcome through diversity of thought and experience.

We offer hybrid working as part of the role - a mix of working from home and in the office to enhance your work/life balance.

**What you’ll need to be successful**
- 5+ years Salesforce/CRM experience in enterprise environments
- 5-10 years’ experience in software development
- Previous experience as a lead developer will be highly regarded
- Demonstrated expertise in object orientated programming
- Demonstrated expertise in GIT version control systems
- Salesforce Platform Developer I
- Certified Platform App Builder
- Certified Administrator
- Certification in at least one domain (e.g. Service Cloud or Experience Cloud Consultant)
- Salesforce Platform Developer II will be highly regarded
- Certified Application/System Architect will be highly regarded
- Knowledge of JIRA and Confluence will be highly regarded
- CPQ experience will be highly regarded
- Financial Force or ERP experience will be highly regarded
- Certified Scrum Master will be highly regarded

**The RACV difference**

As one of Australia’s largest member organisation, we are financially strong, and can afford to make strong multi-year investments in driving member experience.

We have an increasingly integrated set of technology across Salesforce, Adobe, and Microsoft platforms to drive integrated communications with members, customers, and prospects with significant pipeline of enterprise-level projects that evolve how we engage with members.

**Application process**

Submit your CV.
- Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment. _
- All employees who may attend a worksite or any face-to-face work-related activity will be required to be fully vaccinated for COVID-19 as a condition of employment._
- How to apply:
- If you have **NOT** registered with our Online Application System, you can begin your Application