Hotel/motel Managers

7 days ago

Mollymook Beach, Australia Mollymook Shores Full time

Red Star Hotel Group is a fast-growing hospitality company specialized in acquiring and managing hotels, motels and resorts in Australia. Since 2013, we have established 8 properties in NSW & Queensland and is rapidly expanding year after year.

Through our diverse portfolio, we ensure that every Red Star property is unique, yet consistent. Each of our assets is supported by a solid foundation of expertise to ensure the highest level of quality provided to our guests.

To ensure the smooth running of the hotel; responsible in achieving efficient and effective hotel operations and delivery of superior customer service and quality outcomes; maximizing profitability and enhancing the guest experience through effective management strategies and initiatives.

Tasks & responsibilities
- Be able to work hospitality hours including weekends & Public Holidays
- Be Hands-on
- Manage daily operations of all areas such as the Front Desk, Housekeeping, Site Maintenance in the hotel.
- Proactively seek sales and marketing opportunities, ensuring a focus on continuous business development, maximizing room yield & increase hotel revenue through strategic sale practices and yield management.
- Manage and resolve guest complaints in a timely and appropriate manner to ensure optimum guest satisfaction.
- Regularly monitor and report upon the hotel’s financial performance against the operational budget to achieve annual set targets.
- Ensure property is compliant with all company guidelines, as well as federal, state and local laws including Work Health & Safety Regulations, licensing, fire regulations and essential services.
- Lead by example and conduct yourself in a professional manner that reflects the company in a positive way.

Qualifications & Requirement's
- Experience in Managerial position in a similar role/industry
- Experience with OTA's in particular Staah and Guest Point
- Extensive knowledge of Microsoft Word and Excel
- Social Media Marketing Experience would be preferred
- Ability to manage conflict, remain calm under pressure and work unsupervised
- Great with people and ability to build rapport easily
- Passionate and motivated to succeed
- Must be willing to relocate and live on site

**Benefits**:

- Generous package with annual remuneration
- On-site accommodation provided
- Opportunities to advance within a growing company

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00 - $75,000.00 per year

Schedule:

- Fixed shift
- Rotating roster

Supplemental pay types:

- Annual bonus
- Commission

Application Question(s):

- what is your annual salary expectation

**Experience**:

- Hotel/Motel Manager: 1 year (preferred)

**Job Types**: Full-time, Permanent

**Salary**: $100,000.00 - $110,000.00 per year

**Benefits**:

- Employee discount
- Housing provided
- Profit sharing
- Salary packaging
- Visa sponsorship

Schedule:

- Shift work

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mollymook Beach, NSW 2539: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)

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