Disability Support Worker

**SUPPORT WORKERS FOR THE MELBOURNE SOUTH EASTERN SUBURBS**

Permalink Support Services is a registered National Disability Insurance Scheme (NDIS) Provider, that offers Homecare & Community Care services to people with a disability.

Servicing all regions of Metropolitan Melbourne, Permalink is rapidly growing and expanding its care services in all suburbs of Northern, Western, Southern and Eastern regions of Melbourne, with more than 500 Support Workers & Clients to date.

**We are looking for experienced Disability Support Worker Superstars to join our growing services, reporting to our Allocations Team and working 1:1 with our participants/clients.**

Our Disability Support Workers contribute to the achievement of servicing disability clients who require immediate service and ongoing roster and care.

Assisting clients in their homes and in the community around the Melbourne Suburbs. This role will suit those who are self-motivated, organized and flexible.

**You will be hired directly by Permalink as an employee and not subcontracted. (TFN only, not ABN)**
- The Disability Support Workers responsibilities will include and not limited to: _
- Weekly ongoing scheduled attendance and service of clients through the deployment pipeline of our Allocations Team, while maximising work force capacity, creating a positive client experience and adhering to NDIS compliance requirements.
- Firm understanding of the NDIS Code of Conduct, Incident Management and Quality and Safeguards practice standards;
- Handling client issues/incident reporting to ensure they are managed in a timely and professional manner;
- Liaising with Permalink client service managers, client plan nominees and client next-of-kin, to gather accurate details for client Care Plans;
- Coordinating with the Accounts & Payroll team, for shift confirmation and adjustments;
- Understanding client NDIS Plans, goals and Care Plans, to ensure shift tasks are met;
- Personal care, manual handling and medication administration;
- Transport clients to appointments and community access, as per client requirements.
- Relaying important and crucial updates and alerts to the Allocations Team;
- Supporting a client centric culture and proactive approach;
- Contributing to the provision of relevant information and reporting;
- Contributing to process documentation and continuous improvement activities;
- Providing information to and participating in different care teams as appropriate;
We are seeking a highly driven and motivated individuals with strong verbal and written communication and relationship building skills. The right people for our team will possess strong problem-solving skills and exhibit a can-do attitude.

Experience in the NDIS industry is a must

**Requirements**:

- Must have evident experience in Disability Care and the NDIS
- Fluent and strong verbal and written communication
- Updated First Aid & CPR
- Valid Driver's License
- Own car with comprehensive insurance
- Current Police Check
- Working With Children Check
- NDIS Worker Screener Check
- COVID-19 Infection Control Training
- COVID-19 Vaccination Certificate
- NDIS Module Certificate

**Position Type**:
Casual Employment

**YOU MUST BE FLEXIBLE SUNDAY-SATURDAY AND HAVE YOUR OWN CAR**

Should you not be flexible and decline shifts, you will not be considered.

**Job Types**: Full-time, Part-time, Casual

**Salary**: $36.45 per hour

**Benefits**:

- Travel reimbursement

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Fixed shift
- Flexible hours
- Monday to Friday
- Morning shift
- Night shift
- On call
- Public holidays
- Rotating roster
- Shift work

COVID-19 considerations:
All Support workers must be vaccinated upon joining.