Store Manager

1 day ago

Canberra, Australia H&M Full time

Company Description
- Make your mark within a leading global fashion company.
- A place where you can express your full self & feel like you truly belong.
- Fun collaborative and inclusive team environment.

**Are you driven to work in an environment that is fast paced and full of new challenges? Do you want development opportunities and access to pathways for a career within H&M? Perfect. This is the beginning of a fantastic journey for you**

**At H&M, we welcome you to be yourself and challenge you to grow so you can make a difference.**

**You’ll take on new responsibilities from day one, learn skills for life, meet friends completely unlike you that make you feel at home, and start finding ways to make your big dreams come true. By living our Values daily and being your authentic self, you will help us reimagine the future of an entire industry by making everyone look, feel, and do good.**

**Be yourself & more at H&M**

**Job Description**:
Take on a role where every day is an adventure, where only you set the limits of your professional possibilities, and where your personal growth and development is as important as our business.

A day in the life of a Store Manager at H&M
- Responsible for delivering exceptional customer service.
- Promoting our Hello Member program to drive engagement, creating meaningful relationships and providing customer insight.
- Collaborate with your leadership team to drive Sales and Profit KPI’s by taking innovative actions to maximise your results.
- Recruit, train and develop your people, planning growth for everyone in your team.
- Coach your store Visual team to create an inspiring and exciting customer experience.
- Actively promoting our sustainability vision to both your team and customers.

**Qualifications**:

- To succeed in the role, you should be goal-oriented, committed, and an inspiring leader motivated by developing people and creating a winning team.
- Excellent interpersonal skills and a passion for providing exceptional customer service.
- The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team.
- Strong organisational skills and the ability to prioritise multiple tasks based on the needs of our fast-paced business.
- The ability to analyse figures and formulate plans to maximise sales.
- The motivation to drive ambitions and reach business & personal goals.
- Previous leadership experience with proven sales success & team development. (Ideally 2-3 year)

Additional Information
**What’s in it for you?**
- Receive 25% off H&M and other H&M Group brands.
- Freedom to dress to your personality and show off your flair for fashion.
- Continuous learning and development opportunities within a global business.
- Up to 26 weeks paid parental leave for eligible team members.
- Access to 24/7 wellbeing provider.
- Sit back and relax on your break in our onsite amenities.

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