Customer Service Officer

2 days ago

Tingalpa, Australia AMA Collision Full time

2024 Bodyshop Award Winner - Best Workplace (MSO)
- Welcoming team, busy environment. A position for the long term.
- Permanent position, Monday to Friday - no weekends Grow your career with an industry leader

The team at AMA Collision Tingalpa have everything they need to carry out their work: Car-O-Liner welding, pulling and measuring equipment; speed benches; 2-post lift; floor rack; dust extractors; two Lowbake paint ovens; Glasurit refinishing products; and good, clean working conditions. They work together as a team, and share free BBQ and pizza lunches every month.

The site is easy to access from public transport and the Gateway Motorway (M1), with room for staff parking.

An exciting opportunity awaits individuals looking to be part of a dynamic team that fosters a positive and inclusive culture. This role offers an environment where you will not only learn but also thrive and grow, both professionally and personally.

As the first point of contact for all customers, you will play a crucial role in shaping their experience. Your ability to provide first-class service in every interaction will be key to ensuring customer satisfaction and maintaining the high standards of excellence that define our team. This position is perfect for those who are passionate about customer service and eager to contribute to a workplace that values teamwork, growth, and continuous improvement.

**About the Role**:
In this role, you will be responsible for:

- Providing frontline customer service to all customers who visit our site
- Keeping customers informed about the repair process and estimated completion dates for their vehicles
- Supporting management with inventory, including parts, paint, and consumables
- Liaising with insurance providers regarding claims and repairs

**What We Need from You**:
To excel in this role, you should:

- Be a great communicator - You can write well, speak confidently on the phone, and build strong relationships.
- Be a team player - While there will be times you need to work independently, collaboration with your teammates is key to success.
- Be highly organized - You can juggle multiple tasks, prioritize effectively, and ensure things get done efficiently.
- Think on your feet - If you thrive in a fast-paced environment, you will fit right in.

**Benefits**:

- Reward and recognition programs
- Career development and training opportunities
- Referral bonus for recommending a friend to join our team
- Discounts on parts and tools
- Provided uniforms
- 24/7 professional counselling services for team members and their immediate families
- We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. _

**_ No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW._**

Video

  • Customer Service Officer

    2 weeks ago

    Tingalpa, Australia AMA Collision Full time

    Grow you career with an industry leader - Welcoming team. A position for the long term. - Permanent position, Monday to Friday - no weekends! The team at RPM Tingalpa have everything they need to carry out their work: Car-O-Liner welding, pulling and measuring equipment; speed benches; 2-post lift; floor rack; dust extractors; two Lowbake paint ovens;...

  • Customer Service Officer

    2 days ago

    Tingalpa, Australia AMA Collision Full time

    2024 Bodyshop Award Winner - Best Workplace (MSO) - Welcoming team, busy environment. A position for the long term. - Permanent position, Monday to Friday - no weekends! Grow your career with an industry leader The team at AMA Collision Tingalpa have everything they need to carry out their work: Car-O-Liner welding, pulling and measuring equipment; speed...

  • Customer Service Officer

    5 days ago

    Tingalpa, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Customer Service

    3 days ago

    Tingalpa, Australia Temperzone Full time

    **Company Description** Welcome to Temperzone! As the recipient of the 2022 ARBS Product Excellence Award, we stand as Australasia's longest-serving air conditioning manufacturer. Our dedication to quality and eco-conscious initiatives reflects in our internationally acclaimed product line. Joining Temperzone means more than just employment; it's joining a...

  • Hospitality/customer Service

    5 days ago

    Tingalpa, Australia Precision Labour Hire Full time

    Our client based in Morningside is seeking experienced retail/hospitality workers to join their team. You will be working in their seafood shop front serving customers, general cleaning, set up of seafood. You may also be required to prepare some foods such as sauces, salads, meats etc. The hours of work can be anywhere between 10am-8pm. Weekend...

  • Admin/customer Service Role for Online Store Home

    2 weeks ago

    Tingalpa, Australia Remote Pro Full time

    **About the role** **Benefits and perks** We have a small team. Office is air conditioned and free parking on site. There is a great opportunity to learn in a variety of areas and various roles throughout the business to be able to grow into. **Skills and experience** Previous roles in customer service is essential. Experience in responding to a high...

  • Cycling Industry Customer Service

    5 days ago

    Tingalpa, Queensland, Australia Echelon Sports Full time $45,000 - $60,000 per year

    Are you passionate about cycling and keen to be part of a close-knit team in a family-owned business? We're looking for a Customer Service & Sales Support team member to join our small, dedicated crew in the wholesale cycling industry.About UsWe're a family-run cycling wholesale business with a passion for cycling, great service, and supporting retailers...

  • Customer Service Advisor

    1 day ago

    Tingalpa, Australia Motorserve Full time

    Permanent Opportunity - Located in Tingalpa! - Full Time or Part Time opportunities available! - 50% off all your contents insurance! **As we continue to expand and evolve, we're looking for an outstanding Customer Service Advisor to join our forward-thinking team in Tingalpa** **Our company is growing rapidly, and we need talented and dedicated...

  • Customer Service

    1 day ago

    Tingalpa, Queensland, Australia Muscle Nation Full time $25,000 - $40,000 per year

    ABOUT USMuscle Nation is one of Australia's leading and fastest-growing brands in activewear, supplements, and food. We pride ourselves on being a family-oriented business with a strong sense of community, creativity, and innovation. Our products, digital presence, and connection with our customers are central to our growth and success, and we are constantly...

  • Administration Officer

    2 weeks ago

    Tingalpa, Australia Intrinsic Health Group Full time

    **INTRINSIC HEALTH IS LOOKING FOR TWO EXPERIENCED PART-TIME ADMINISTRATION OFFICERS!** If you are passionate, creative, and determined to make a difference to the health and wellbeing of people within our community, then this role is for you! Join an amazing team of allied health professionals and provide direct support to the Corporate Leadership...