Customer Relations Officer

10 hours ago

Tingalpa Queensland Australia Health Equip & Consumable Supplies Aust Full time $60,000 - $80,000 per year

Customer Relations Officer

This is a fantastic opportunity for someone who is passionate about providing exceptional service to customers to join our team. We are seeking someone who is task-focused, highly organized, and able to work both autonomously and as part of our dynamic team.

You will be flexible and reliable, with excellent time management skills and a can-do attitude. We are specifically looking for an individual with great attention to detail and excellent problem-solving skills. What we offer in return is a collaborative and supportive team environment along with a competitive salary.

About Us

HECSA is a family owned and operated medical consumable distributor, based in Tingalpa.

HECSA's guiding principal is to bring market leading service to the Aged Care, Community, Disability, and Child Care Industry's.

Every decision we make is focused on solutions that provide better outcomes for our clients. Improving comfort and health is our business.

Key areas of responsibility:

  • Processing orders, communicating any relevant follow-up information to customers and providing solutions as required
  • Customer contact, whether it be over the phone, electronically or face to face
  • Maintaining and updating all customer files and CRM
  • Processing account applications, forms and requests.
  • Dispute resolution as required
  • Focus on "First Call Resolution" strategies for all customer enquiries
  • Provide excellence in end-to-end service delivery
  • Providing administrative supports throughout our business as required

We are looking for someone who can tick the following boxes:

  • Customer service experience
  • Self-motivated, highly organized and able to multi-task
  • Proficient in Microsoft Office Suite (Outlook, Excel, Word, Teams, etc)
  • Amazing phone manner
  • Exceptional verbal and written communication skills
  • Great time management skills and driven to meet deadlines
  • Great eye for detail
  • Well developed dispute resolution skills
  • Enthusiasm and willingness to learn with a "can do" attitude

Desirable but not compulsory traits you will possess:

  • Experience in the healthcare industry (including NDIS) will be highly regarded
  • Good understanding of Medical Consumables (Continence, Nutrition, Wound Care etc)

What we are offering:

  • Great company culture
  • Competitive salary
  • Friendly team environment

  • Customer Service Officer

    1 week ago

    Tingalpa, Australia AMA Group Non-Drive Full time

    Tingalpa location - Permanent position, Monday to Friday - Great team culture The team at RPM Tingalpa have everything they need to carry out their work: Car-O-Liner welding, pulling and measuring equipment; speed benches; 2-post lift; floor rack; dust extractors; two Lowbake paint ovens; Glasurit refinishing products; and good, clean working conditions....

  • Customer Service Officer

    4 days ago

    Tingalpa, Australia AMA Group Non-Drive Full time

    Permanent position. Monday to Friday - Tingalpa location. Easy access by public transport - Join a leader in the Collision Repair industry! The team at RPM Tingalpa have everything they need to carry out their work: Car-O-Liner welding, pulling and measuring equipment; speed benches; 2-post lift; floor rack; dust extractors; two Lowbake paint ovens;...

  • Customer Service Officer

    1 week ago

    Tingalpa, Australia AMA Collision Full time

    Grow you career with an industry leader - Welcoming team, busy environment. A position for the long term. - Permanent position, Monday to Friday - no weekends! The team at RPM Tingalpa have everything they need to carry out their work: Car-O-Liner welding, pulling and measuring equipment; speed benches; 2-post lift; floor rack; dust extractors; two Lowbake...

  • Office Administrator

    1 week ago

    Tingalpa, Queensland, Australia Utility Meter Verification Services Full time $60,000 - $80,000 per year

    Utility Meter Verification Services (UMVS) is seeking an experienced and organised Office Administrator to join our dynamic team in Tingalpa, Queensland. This full-time role is responsible for providing comprehensive administrative and clerical support to ensure the smooth day-to-day operations of our energy meter testing business.What you'll be...

  • Casual Customer Relations Officer

    8 hours ago

    Albury, New South Wales, Australia Albury City Council Full time $87,600 per year

    DescriptionLive and work in a culture rich location minutes from the Murray River, just a short drive to one of Victoria's best wine regions and with the ski fields so close you will be zooming down the mountains in under two hours.  Our employee benefits include professional development and flexible working conditions. Our conditions of employment...

  • Sales Administration Officer

    2 weeks ago

    Tingalpa, Queensland, Australia HECSA Full time $60,000 - $80,000 per year

    Founded in 2019 HECSA's guiding principle is to bring back "old fashioned" service to the medical consumable industry. We are a QLD family owned and operated business supporting clients all around Australia. Every decision we make is focused on providing better outcomes for our clients. Improving their comfort and health is our business.This role offers an...

  • Senior Industrial Relations Officer

    10 hours ago

    Australia Ausgrid Full time $120,000 - $180,000 per year

    Date: 7 Nov 2025Location:AUDrive fair, consistent and compliant workplace outcomes as a trusted advisor on complex industrial and employee relations matters at AusgridPermanent Full Time | Competitive Package + Bonus OpportunityJoin us at our Haymarket, Sydney or Newcastle Head Office | Flexible Hybrid ModelAbout Ausgrid – we're wired for goodWe're the...

  • Customer Service Officer

    8 hours ago

    Bowen Hills, Queensland , Australia Trilogy Care Pty Full time $43,750 - $60,000 per year

    Help Us Shape the Future of Aged CareTrilogy Care is growing fast and we're looking for exceptional customer service people to join us on our journey. This is your chance to be part of a rapidly expanding organisation where your work truly makes a difference every day.We're hiring casual team members until January, with strong potential to extend or...

  • Customer Master Administrator

    5 days ago

    Tingalpa, Australia PepsiCo Full time

    Overview: Work for a global FMCG company with some of the world’s most trusted and iconic brands. Be part of an exciting business where employees are recognised and career growth is supported. To continue our success, we currently have an exciting opportunity for a Customer Master Data Administrator. This role will support Master Data team & Commercial...

  • Payroll Officer + Accounts/admin Assistant

    1 week ago

    Tingalpa, Australia Tingalpa Hotel Full time

    **WHO WE ARE** The Hakfoort Group is a family owned hotel group which has operated for well over 25 years throughout Queensland. Currently running 5 hotels with just over 200 staff in total in Toowoomba, Brisbane & Bowen. **THE ROLE** An exciting opportunity has become available for a **PAYROLL OFFICER + Accounts/Admin Assistant **to join our Head Office...