Account Manager

4 days ago

Darra, Australia CSR Full time

CSR Limited is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand.
Our purpose is ‘Building solutions for a better future'. We have a forward momentum and we're on our way to bigger, better and aspirational outcomes for our employees, customers and communities in which we operate.

**About the role**:
The Account Manager is a full time, permanent position, based in Darra.
Reporting to the State Sales Manager (Residential) this role is responsible for driving budgeted sales revenue by managing customer relationships and creating and implementing effective sales and marketing strategies for the residential market sector across the Bayside, Northside Country Burnett and Western QLD area.

**Key Accountabilities**:

- Deliver the numbers for area - EBIT, Revenue, Volume and ASP
- Deliver DSO targets.
- Identify & execute opportunities for new customers & product growth with existing customers.
- Develop, implement, and monitor major customer account plans.
- Establish major customer target lists and develop strategic plans on how to grow the business.
- Develop and/ or maintain relationships with key customers.
- Resolve issues & complaints with clients as required.
- Champion agreed National initiatives, Marketing campaigns and New Product Development (NPD)
- Contribute to a culture of continuous improvement with efficient business processes and systems, resulting in a frictionless customer experience.
- Competitor and market analysis
- Ensure customer account plans & call cycles are implemented & actioned.
- Monitor customer & market activity and feedback via CRM

**About You**:

- High energy with a desire to succeed.
- Familiarity with sales performance metrics
- Excellent verbal communication skills with a focus on the customer
- Collaboration with teams
- Change Management and leadership skills.
- Negotiation, influencing and problem-solving skills and experience.
- Desirable - Formal qualification in business or experience in relevant fields

**What we can offer in return**:

- Rewarding career with on-the-job development opportunities within and across our brands.
- Solid career stability with a strong focus on professional development.
- Competitive salary + bonus + company vehicle.

**Culture**:
CSR is an equal opportunity employer that is committed to diversity and inclusion, and we are dedicated to creating an inclusive workplace for our employees.
We offer flexible working arrangements which allows our employees to have a work-life balance.
Live, Work & Grow with CSR - with access to exclusive offers, discounts and family care.
A competitive salary package is on offer, where reducing the gender pay gap is one of our main priorities.

**How to Apply**:
If this role sounds like you and you're ready for you next career move, APPLY TODAY

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