Office Administrator/receptionist

Colourful Minds

Canterbury-Bankstown, NSW, Sydney

Casual

Hybrid role

$30 per hour +Super

**Join the Colourful Minds Team as an Office Administrator**

Are you a detail-oriented and highly organised professional looking for an exciting opportunity to contribute to a thriving business? Colourful Minds is seeking a skilled **Office Administrator** to join our team.

**About Colourful Minds**

At Colourful Minds, we are committed to providing **neuro-affirmative behaviour support** to children with developmental delays and neurodiversity. Our mission is to celebrate the unique potential of every child and empower families with tools, strategies, and guidance for long-term growth and success.

We are a young and ambitious organisation that values innovation, collaboration, and continuous learning. While we are currently in the process of becoming NDIS-registered, we are excited to expand our team and invite dedicated professionals to grow with us.

**About the Role**

As an **Office administrator**, you will play a key role in ensuring the smooth day-to-day operations of Colourful Minds. You will provide essential administrative support to our behaviour therapists, coordinate client appointments, liaise with families and schools, manage office tasks, and contribute to the overall efficiency of our organisation. Your role will be crucial in maintaining clear communication, streamlining processes, and supporting both our team and the families we work with.

This is a flexible position starting at **three days per week**, with opportunities to expand.

**Your Responsibilities**
- **Support Behaviour Therapists** - Assist with bookings, manage inquiries, and coordinate therapist schedules to ensure seamless service delivery.
- **Liaise with Schools & Families** - Secure client appointments, prepare necessary documentation, and maintain strong communication with all stakeholders.
- **Client Communication & Support** - Answer phone calls, respond to general inquiries, and professionally handle complaints and feedback to ensure a positive client experience.
- **Social Media & Online Presence** - Maintain and update Colourful Minds' social media platforms, sharing relevant content to engage our community.
- **Administrative & Office Support** - Order office supplies, manage correspondence, and assist in preparing team meetings, workshops, and training sessions, including writing meeting minutes.
- **Staff Rostering & Scheduling** - Develop and manage therapist schedules while ensuring alignment with business needs, employee availability, and compliance with company policies and labour laws.
- **Billing & Invoicing** - Assist with NDIS funding claims, process invoices, and ensure timely payments.
- **Office Management** - Organise files, maintain office supplies, and oversee day-to-day administrative tasks to support a well-functioning work environment.

**What We Offer**
**- Supportive & Collaborative Work Environment** - Be part of a passionate and dedicated team that values innovation, teamwork, and continuous growth.
**- Flexible Work Arrangements**- Enjoy the flexibility of working from home with occasional in-clinic meetings.
**- Competitive Pay & Superannuation Contributions**- Earn $30 per hour plus super, with opportunities for role progression.
**- Professional Development**- Access tailored workshops, self-study opportunities, and ongoing training to enhance your skills and career growth.
**- Interdisciplinary Team Support & Supervision**- Regular check-ins, guidance, and collaboration with professionals across different disciplines.
**- Career Growth Opportunities**- As Colourful Minds expands, you’ll have the chance to grow with us and take on new challenges.
**- Comprehensive Training Provided**- Receive structured onboarding and hands-on support to ensure your success in the role.
**- Meaningful Work**- Make a real difference in the lives of children and families by supporting a service that empowers neurodivergent individuals.

**What You’ll Need**

✔ **Relevant Qualifications** - A degree in a relevant field (e.g., Business Administration, Allied Health, or a related discipline) is preferred.

✔ **Passion for Supporting Children & Families** - A strong commitment to making a positive impact in the lives of neurodivergent individuals.

✔ **Compliance & Clearances** - A valid Working With Children Check, Police Check, and NDIS Worker Clearance.

✔ **Driver’s License & Personal Vehicle** - Required for occasional in-person team meetings (held monthly).

✔ **Availability** - Minimum commitment of three days per week. Preferrable Monday, Tuesday, Thursday/Friday.

✔ **Strong Interpersonal & Communication Skills** - Ability to engage with families, therapists, and stakeholders professionally and empathetically.

✔ **Attention to Detail** - High level of accuracy in scheduling, documentation, and administrative tasks.

✔ **Customer Service & Empathy** - Ability to support clients with professionalism and c