In Work Support Coach

2 weeks ago

Mount Hawthorn, Australia IPAR Full time

**Company Description**:

- Do you want to work for a company that is fun, different and exciting? Then atWork Australia is the place for you All you need to do is bring your passion and sense of humor and join our friendly teamLooking for a new career change or wanting to develop your skills? We are looking for someone who loves to have a laugh and have fun at work but also has a passion for helping customers and staff. As the In-Work Support Coach you will be responsible for the support, guidance and administration of our clients as they move through the In-Work Support phase.

**Specific accountabilities**:

- Liaise with employers, clients and other team members to assist clients to maintain their employment;
- Maintain internal and external stakeholder relations and promote collaboration between internal stakeholders on decisions and communication;
- Assist with management of claims;
- Escalate risks or concerns through appropriate channels; and
- Ensure full compliance with Employment Services Contract by passing internal and external audits, as well as compliance with internal policies and procedures.

**What we will give you**:

- Ongoing career development and national opportunities, access to the MedHealth Academy including your own professional development plan inclusive of individual training and mentoring.
- Opportunity to complete a Certificate IV in Employment Services *conditions apply.
- Job stability, guaranteed full time hours.
- Achievable quarterly incentive scheme.
- Access to a range of benefits including discounts for health insurance, Employee Assistance Program, ability to purchase additional leave, roadside assistance and paid parental leave.

**Qualifications**:
**What you need**:

- Demonstrated experience working in a fast paced administration environment;
- Proven experience working with targets and KPI's; and
- Ability to problem solve and implement new strategies.

**Additional Information**:
**You are welcome here.**

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. When you join MedHealth, we want you to bring your whole self to work - and we value your unique contribution.

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