Facilities Coordinator

JLL supports the Whole You, personally and professionally.
Shaping the future of real estate for a better world.
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
**Position Summary**:
We are seeking a motivated Facilities Coordinator to join our facilities management team at Palace Tower. This role will report to the Senior Facilities Manager and provide an excellent opportunity for someone early in their facilities management career to gain hands-on experience in commercial property operations while supporting the day-to-day maintenance and operational excellence of our 51-storey office tower and heritage building.
**Key Responsibilities**:
Perform administrative tasks related to facilities operations and compliance reporting
Assist with daily building operations and coordinating repairs with relevant contractors across the tower and heritage building
Coordinate and schedule preventive maintenance activities with vendors and contractors
Conduct routine building inspections and document findings using established checklists and procedures
Respond to tenant service requests and work orders in a timely manner
Maintain accurate records of maintenance activities, inspections, and repairs
Assist with emergency response procedures and after-hours building issues
Support WH&S management activities including contractor safety compliance, incident management reporting, and site inductions
Assist with risk assessment procedures and safety training coordination
Help ensure compliance with building codes, safety regulations, and environmental standards
Support energy management initiatives and sustainability programs
Strong interpersonal and communication skills with ability to interact professionally with tenants, contractors, and team members
Demonstrated eagerness to learn and develop new skills in facilities management
Excellent organisational abilities and attention to detail
Ability to prioritise tasks and work both independently and collaboratively within a team environment
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Strong problem-solving mindset with ability to think critically and seek solutions
Willingness to learn and adapt to new software systems and technology platforms
Positive attitude towards learning compliance requirements and safety procedures
**What Would Set You Apart**:
Any experience in customer service or client-facing roles
Trade background or technical education
Previous exposure to maintenance, construction, or building-related work (including apprenticeships, internships, or part-time roles)
Experience learning and using computer software or database systems
Basic understanding and respect of workplace safety principles
Demonstrated ability to follow detailed procedures and processes
Experience working in team environments or coordinating with multiple stakeholders
Interest in sustainability and environmental initiatives
Strong attention to detail
**What We Can Offer**:
Competitive salary and benefits package
Professional development opportunities including WH&S and compliance training
Mentorship from experienced facilities management professionals
Career advancement potential within JLL's global platform
Exposure to diverse building systems and soft services management
What can you expect from us?
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
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