Cargo Quality Assistant

Overview:
**About us**

Melbourne International RoRo and Auto Terminal Pty Ltd
**(MIRRAT)** is a wholly-owned Australian subsidiary of Wallenius Wilhelmsen Terminals Holding (WWTH). Safety, sustainability, efficiency, and innovation are at the heart of our DNA and is reflected in the way we approach everything we do. International best practice systems and processes support our operations to ensure a smooth flow of cargo and unmatched ease of doing business.

Our objective is to provide the global benchmark for Automotive and RoRo terminals. We are committed to a strong environmental focus with the aim of being an industry leader in the provision of solutions that minimise impacts on the local environment and community.

MIRRAT is located in Port Melbourne and is a 3 berth, 187,000 sqm facility with 14,500 car slots. We offer a range of integrated on-wharf solutions including vessel berthing, vehicle storage, quarantine washing, and logistics for a wide range of automotive, rolling equipment, and breakbulk products.

The MIRRAT Team handles a broad range of shipment and cargo types including well-known vehicle, mining, and agricultural equipment brands, as well as a wide range of other cargo types including specialty cars, boats, caravans, helicopters, and everything in between.

**Job Description**:
**About the Role**:
MIRRAT is looking for a Cargo Quality Assistant based in Port Melbourne, Victoria, reporting to the Cargo Quality Team Leader MIRRAT. The Cargo Quality Assistant will assist the management, scheduling, administration, cleaning, and execution for all Quarantine cargo at MIRRAT ensuring the Quarantine function meets the agreed targets and objectives regarding customer expectations, efficiency, and profitability. The incumbent will also be required to ensure all internal processes and regulatory compliance processes are followed to process and clear Quarantine cargo within agreed time frames.

Job Requirements:
**Main responsibilities**:

- Assist with end to end management of all site Quarantine activities including; placing Quarantine holds, treatment of cargo, and inspections for Automotive, RORO and Breakbulk cargo.
- Assist with scheduling of all site quarantine cleaning activities to ensure timely completion according to customer deadlines.
- Assist with providing supervision and direction to MIRRAT operations and labour hire staff to ensure quarantine activities are carried out according to Department of Agriculture, Fisheries, and Forestry (DAFF) directions.
- Assist with Quality Assurance of quarantine cleaned vehicles to ensure compliance with DAFF requirements.
- Assist with the evaluation of resources and engagement of appropriate MIRRAT and labour hire staff levels according to workload.
- Assist with the training and development of staff in quarantine cleaning methodology assessing staff competence for quarantine activities to ensure employee suitability for tasks allocated.
- Develop, maintain and sustain on-going relationships with DAFF management and biosecurity officers to promote cohesion between MIRRAT operations and the department.
- Engagement of external contactors for quarantine activities including; fumigation, heat treatment and disassembly/operation of RORO cargo for wash bay cleaning.
- Management of invoicing for all quarantine work undertaken including; Break bulk inspection attendance, cleaning of automotive and RORO cargo and fumigation/heat treatment activities.
- Develop, monitor and report relevant metrics to senior management to evaluate status of quarantine workload and profitability.
- Evaluate changes to DAFF guidelines. Review, develop and implement new strategies and work procedures accordingly.

**Required Experience and Qualifications**:

- ** **Relevant DAFF training including the Accredited Persons Training.
- Confident and proactive approach in handling customer queries.
- Strong Microsoft Excel skills.
- Knowledge of Customs & Quarantine requirements advantageous.
Knowledge of Australian Biosecurity rules and regulations.
- Tertiary and/or higher education advantageous.
Freight forwarding experience advantageous.

**Personal Attributes**:

- Enthusiastic team player with a strong drive to create a positive work environment.
- Conduct themselves in a professional manner, as will be dealing with both internal and external stakeholders.
- Effective oral and written communication skills.
- Flexible and available to interact with employees at all levels.
- Be self-directed and motivated.
- Take initiative to identify and anticipate business needs and make recommendations for implementation.
- High level of accuracy and attention to detail

**Some of our benefits include.**
- Free corporate discounts at WalWil Rewards Oceania.
- Working in a challenging, fun, friendly and inclusive team-oriented environment.
- Fantastic Safety and well-being culture.
- WGEA-compliant employer of choice.
- Market leader Parental Leave scheme.
- Complimentary fruit.
- Fre