Spare Parts

13 hours ago

Dandenong, Australia Workforce Success Full time

Full-time permanent role
- Immediate start and full training provided
- Global manufacturer

**About the Company**

Our client is Australia's leading manufacturer of machinery products for the earthmoving & construction industries. Based in Dandenong, it's a multi-award winning, global company, with manufacturing and distribution facilities in throughout Australia, US and Europe.

**About the role - Spare Parts & Customer Service Administrator**

A Spare Parts & Customer Service Administrator role has become available at their Dandenong site in Victorian. Reporting to the Operations Manager, you will be part of both the service and sales teams. The role itself will provide the main point of contact to assist customers and dealers with their service and spare parts enquiries.

**Duties**
- Greet walk in customers and attend to over-counter enquiries, spare parts sales and internal sales queries.
- Answer incoming phone calls and perform appropriate action required from customer enquiries
- Process quotes, orders, payments, and invoices.
- Order management to ensure customer expectations are met.
- Develop and maintain good working relationships with customers.

**Skills & Experience Required**
- Mechanical aptitude or a background in spare parts.
- Strong Customer service skills
- Excellent communication skills, both written and verbal.
- Physically fit and well presented.
- Good interpersonal and organizational skills

**On Offer**
- Full-time permanent role
- Immediate start
- Salary is a negotiable $65k plus super
- Global manufacturer

**Workforce Success**

**Matthew Newton**

**Recruitment Consultant - Permanent**

**Workforce Success**

**0472 648 274

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