Program Manager

APS Level 5
- Canberra, ACT
- $81,464 - $87,093

**About the Department of Employment and Workplace Relations**
We enable access to quality skills, training and employment to support Australians find secure work in fair, productive and safe workplaces - supporting individuals and our nation to prosper.

Secure jobs are vital for our nation to grow—driving future economic growth and providing people with the certainty to achieve their life goals. In the midst of fast-paced, social, economic and global changes, we focus on equipping Australians who are starting, advancing or changing their career with the relevant skills, knowledge and experience to gain or regain employment to achieve their aspirations in life.

We work actively to fill skill gaps essential to Australia's economic growth by identifying industries with skill shortages and emerging industries fundamental to the prosperity of individuals, businesses, and our nation. We support a world leading vocational education and training sector offering apprenticeships, cadetships, and traineeships to connect people to alternative pathways to employment while helping to address future skill demands such as engineering, nursing, technology and teaching—driving better outcomes through an agile skills sector in tune with market demands. This work leads to local, stable, and secure employment, strengthened by work health and safety, and a safety net and conditions that help to define workplace rights and responsibilities that both employers and employees can have confidence in.

Together, we contribute to a safe, secure and responsive employment sector where workers are assured of continued employment and employers retain a productive, reliable and skilled workforce to achieve long term goals—sustaining the future prosperity of our nation.

**The Roles**
The Employment Services Programs Branch is seeking motivated and enthusiastic program officers at the APS 5 level to join their team. The Branch offers an environment where collaboration and problem solving are celebrated and high performance is valued and expected.

Reporting to the Senior Program Manager, Program Managers will be responsible for assisting in the management of operational aspects of employment and pre-employment programs, working on a range of tasks to ensure the consistent delivery of the programs. The role may also involve assisting in the development, delivery and implementation of new policy and other related activities.

The Employment Services Programs Branch supports the effective servicing of participant cohorts across the employment services system through Workforce Australia Services, Transition to Work, ParentsNext and Time to Work Employment Service. This includes improving program settings to better meet the needs of participants, including disadvantaged cohorts, supporting greater collaboration of providers of different programs including those delivered by other government departments, and empowering providers to build their own capacity to tailor support to the needs of participants.

**Duties and Responsibilities**
Responsibilities may include:

- Assisting in operations and management of employment and pre-employment programs
- Analysing documents and data to provide input to program related briefings, presentations, advice, and other correspondence and papers as required
- Developing and maintaining effective internal and external working relationships, liaising with internal and external stakeholders and providing program and policy advice and other related material
- Providing high quality support to their Senior Program Manager, Assistant Director and Director as required, to ensure effective and efficient program delivery.

**Capabilities**
We are seeking motivated and enthusiastic individuals with the following skills and capabilities:

- Ability to work effectively and collaboratively in a team environment
- Well-developed written and communication skills
- Ability to build technical expertise to assist in the administration of a program
- Demonstrated ability to understand complex problems and develop solutions
- Well-developed interpersonal skills, with the ability to build and maintain strong working relationships across the department and other agencies
- Well-developed organisational skills, attention to detail and a commitment to achieving results while managing competing priorities and meeting strict deadlines
- Initiative and good judgement with the ability to think critically and strategically in a rapidly changing environment.

**How to Apply**
Applicants are required to provide up to a two-page summary (no more than 1000 words) that outlines skills, knowledge, and experience and why you should be considered for this vacancy. You should take into consideration the position overview (including any detailed position specific requirements) when drafting your response. Where possible include specific relevant examples of your work.

The APS work level stan