Marketing Support Officer

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State, with a history of serving Queensland communities for more than 140 years.

At TAFE Queensland, we hold true to our values and keep our customers at the centre of everything we do. By living these values we continue to strengthen TAFE Queensland's reputation as a leading provider of high quality education and training. Our people are recognised for demonstrating these values in their everyday work:
Safety First
Focusing on our customer
Taking responsibility
Showing initiative
Working together

The Role

We have an exciting permanent, full-time Marketing Support Officer position available to join our Marketing, Public Relations and Events team at TAFE Queensland's South Brisbane Campus.

As a Marketing Support Officer, you will:
Provide efficient and effective administration support to the Marketing, Public Relations and Events team.
Provide customer focused, timely, accurate and effective administration support to internal and external stakeholders.

This position reports to the Manager, Marketing, Public Relations and Events.

Salary

The salary range for a Marketing Support Officer is $75,885.91 85,317.18 (gross) per annum plus superannuation contributions of 12.75% of your salary.

**Benefits**:
Four (4) weeks recreation leave (accrued annually)
Flexible work options (e.g. Purchased leave, compressed hours, telecommuting)
12.75% Superannuation and Salary packaging options available
Professional development, study assistance and support to return to industry for currency and competency purposes
Access to Employee Assistance Program

Key Responsibilities

Contribute to the success of transformation and cultural change through promoting and modelling the established values of Safety First, Working Together, Focussing on our Customer, Taking Responsibility and Showing Initiative.
Carry out tasks of a financial nature including but not limited to obtaining quotes, raising purchase orders, processing payments and ensuring invoicing, reconciliation, accruals and tracking is undertaken in accordance with Financial Management Standards and related TAFE Queensland policies and procedures.
Support the Manager, Marketing, Public Relations and Events with the delivery of the annual program of activities that bring the TAFE Queensland brand to life in the Brisbane region.
Provide professional administrative support for the team across marketing, public relations and events functions utilising various software packages (including, but not limited to: Microsoft 365, SharePoint, TechOne and ECM) ensuring discretion, confidentiality and sound judgement is always exercised.
Attend and support key TAFE Queensland, Brisbane events including event setup and pack down.
Provide professional, efficient and timely customer service and advice to internal and external clients, use effective questioning, negotiation and conflict management to ensure customer satisfaction and responding in a timely and appropriate manner to verbal and written enquiries.
Proactively manage your own workflow, take ownership for the accurate completion of tasks, perform duties in line with guidelines, procedures and compliance requirements and continually seek improvement in the way in which work is performed.
Maintain knowledge of relevant legislation, policy, procedures, compliance requirements and workflows for the business area and undertake research and development on matters relating to business functions.
Undertake other tasks and projects as required at the direction of the Manager, Marketing, Public Relations and Events.

How you will be assessed

Demonstrated experience in contributing to the planning and implementation of marketing and events activities to promote a commercial business.
Demonstrated effective time management skills, including the ability to organise and prioritise work while displaying initiative, responsibility and decisiveness to meet set deadlines.
Demonstrated communication skills, interpersonal and negotiation skills and the ability to provide high level customer service in a professional and educational environment.
Commitment to the values of the organisation through modelling of behaviours demonstrating flexibility and responsiveness with the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment.

Highly Desirable

Administrative, financial and project experience in a Marketing, Public Relations and Events team environment.

How to apply

a detailed resume including the contact details for two referees (one of whom is your current supervisor); and
a cover letter (maximum 2 pages) that outlines your experience, skills and abilities and responds to the 'How you will be assessed' criteria.
Applications must be submitted via TAFE Queensland's Recruitment Portal

Closing date: 4:00pm, Friday 15 August 2025

Job Reference Number: TQ2025-537