Product Owner

G’Day. We’re OFX, a global provider of online, international payment services for our personal, business and partner customers. Since launching on Sydney’s Northern Beaches twenty years ago, OFX has grown to become a truly global company. We’re now trusted by customers all around the world and have grown to over 400 employees with offices in Sydney, London, Dublin, San Francisco, Toronto, Auckland, Singapore and Hong Kong. We are a publicly listed company, listed on the Australian Stock Exchange (ASX: ‘OFX’)

As an integral member of the enterprise team, The Product Owner will be responsible for maximizing the value of our products and the work done by the delivery team. They work closely with product managers, business stakeholders, executive team and external business clients and customers to create, refine, prioritize and deliver the product roadmap and the resulting product backlog. Working with the Tech Lead and team, the Product Owner drives the delivery schedule forward so that the product effectively addresses user and business needs while maintaining technical integrity. The Product Owner addresses the agile development teams’ intense need for real-time input on user stories, user experience/user interface, acceptance criteria and requirements. This role also acts as a first point of contact for the business regarding all matters relating to product delivery, including delivery timescales and considerations.

This role is within a fast-moving team and will involve working with some ambiguity to achieve objectives, so you must be comfortable with that. As such you will be expected to take initiative and display strong communication and time-management skills to facilitate meetings that ensure teams and stakeholders are aligned on the outcomes

**What you’ll be doing**:

- Close collaboration and coordination with product strategy, business owners, user experience and the delivery team to contribute to the product roadmap
- Supporting the design and development of capabilities and APIs in line with the strategic enterprise segment product roadmap
- Partnering with other teams who have domain expertise, you will form part of a squad who helps to facilitate the build of capabilities/platforms/APIs to expedite value for the business
- Converting the product roadmap into the product backlog, breaking down high-level product features into epics, detailed user stories and acceptance criteria
- Supporting high level estimation activities and contributing to the ‘discovery’ phase for new initiatives where needed
- Supporting the Product Manager to understand priorities and ensure these are appropriately represented in the product backlog
- Ensuring timely communication of release information for products and business teams (e.g. marketing and operations) to effectively perform their function
- Supporting reporting and governance structure around delivery and communications
- Where required, working with the Product Manager to create the product backlog
- Interacting with users/customers to refine requirements, collect feedback, and troubleshoot issues
- Ensure the delivery team have a clear understanding of the product by creating relevant artefacts e.g. epics, user story mapping/writing, workflow diagrams, mock-ups, acceptance criteria etc.
- Prioritizing the product backlog based on key value metrics
- Working closely with the Tech Lead and Engineering Manager to align solution design with product requirements
- Supporting the scrum teams during delivery, including sprint planning, daily stand ups, sprint retrospective, stakeholder & final acceptance, and documentation (all agile rituals and ceremonies through to benefit realization)
- Leading by example and demonstrate clear communication style, along with logical and pragmatic decision making

**What you bring**:
**_ Valuable Experience_**
- Extensive experience with direct product management/ownership, from initiation through to delivery and launch
- Demonstrated experience in an Agile/Scrum environment
- Good experience in API development and implementation of strategic APIs
- Excellent organizational, communication (oral and written), people management, planning and interpersonal skills
- History of product accomplishments and initiative
- Ability to write clear, market-driven product requirements
- Demonstrated ability to meet or beat assigned targets and deadlines consistently
- Ability out of the box and recommend solutions
- Analysis and Decision Making - can identify and understand issues, problems and opportunities and develop appropriate solutions
- Superior negotiation skills combined with strong customer service ethic
- Excellent planning skills and robust attention to detail

**What it’s like working at OFX**

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, p