Receptionist Neutral Bay Mental Health

1 week ago

Sydney, Australia Bupa Full time

Be at the heart of helping people live longer, healthier, happier lives - this includes both physical and mental health. We’re focused on providing accessible, high-quality, and innovative mental health care across Australia, ensuring that clients and patients receive the support they need when it matters most.

Bupa recognises the ever-increasing demand for mental health care and is committed to bridging the gap in service supply by developing a national network of mental health clinics to fulfil our purpose.

**Why Bupa?**
- Impact at Scale - Play a key role in improving mental health access across Australia, supporting communities with essential services
- Stability & Growth - Join an organisation that offers long-term career opportunities and professional development, ensuring your career grows as we expand our services
- Innovation in Care - Be part of an organisation committed to transforming healthcare through research, digital solutions, and person-centred care
- Culture of Excellence - Work in a supportive, mission-driven environment that prioritises quality, customer experience and long-term wellbeing
- Significant Bupa product and service discounts - up to 40% health insurance discount
- Paid parental leave
- Reward and recognition programs
- Opportunity to build your career with a Global leader in healthcare
- Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa
- Full-time permanent position in our modern Sydney boutique clinic located in Neutral Bay.

At Bupa, we’re not just providing healthcare - we’re reimagining it. We believe that with the right leadership and commitment, we can help people live longer, healthier, and happier lives while making the world a better place.

**About the opportunity**:
As a **Receptionist**you’ll be benefiting from exceptional development opportunities to take you as far as you want to go;
- _ 1 x Full Time Receptionist (Monday to Friday between 8:30am - 5pm)_
- Meet and greet patients, providing a great first impression
- Book and amend appointments, answering the phone, updating patient records
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- processing payments via EFTPOS, HICAPs and Medicare
- Accessing sensitive information whilst maintaining patient confidentiality
- High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner

**Who we’re looking for?**
- Available to work full-time, Monday to Friday
- Previous Medical Reception experience is essential for this role
- Experience with Best Practice Software is preferable
- You're a motivated self-starter, this is a fast paced and dynamic role
- Exceptional communication and interpersonal skills
- Passionate about customer service and patient care
- Organised with attention to detail
- Ability to build rapport with patients, in a cheerful, light-hearted manner

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