Service Outcomes Coordinator Custodial Mental Health

**Employment Type**: Permanent Full Time
**Position Classification**: Health Mgr Lvl 1
**Remuneration**: $84,436 - $112,331 p.a plus superannuation
**Hours Per Week**: 38
**Requisition ID**: REQ545147

**Applications close: Tuesday 28 January 2025 at 11:59pm AEST**

**Position Title: S**ervice Outcomes Coordinator Custodial Mental Health - Long Bay Complex, Silverwater CC, Justice Health Olympic Park - PFT**

If you are passionate about delivering healthcare with the greatest impact, then come and join us at the Justice Health and Forensic Mental Health Network (JHFMHN). We are **_Just the Place_** to grow your career and be part of a valued team delivering care where it's needed most

We are a challenging yet rewarding place to take your career even further. With industry-leading safety standards, you can focus on doing your best work alongside skilled colleagues while gaining job training to progress your career.

**The Role**

The Service Outcomes Coordinator provides a wide-ranging administrative support, process development, data management and provision of high quality, accurate and reliable reports. This position is responsible for providing data to the Custodial Mental Health management team and liaising with a range of stakeholders. This position is required to improve the capacity of the service to report on clinical activity and outcomes associated with that activity.

The position will also provide advanced clerical and administrative services that have a whole of service remit. The advice and support provided by this position are offered to services across all Custodial Mental Health teams.

**Essential Requirements**:

- Tertiary qualifications in relevant field
- Demonstrated skills in information technology, software and hardware support, and experience in the use of computer word processing; Excel; Access and PowerPoint Software and statistical packages.
- All staff are required to complete and submit a Pre-employment Health Declaration Form
- Dependent on position applied for you will need to complete/provide a Working with Children Check (WWCC), National Criminal Record Check (NCRC) and/or Aged Care Check

**Our Service and Team**

Custodial Mental Health (CMH) is a specialist mental health service within the Justice Health and Forensic Mental Health Network that provides a range of mental health services to adults in NSW correctional centres.

CMH includes a specialist mental health team with mental health nurses (MHNs), nurse practitioners (NPs), Aboriginal Mental Health Clinicians, psychiatrists, career medical officers (CMOs), and psychiatry registrars who are supported by administrative and managerial staff.

CMH clinicians work alongside staff from other clinical streams and CSNSW staff, including Psychology, Offender Services and Programs, and Custodial Operations staff in the provision of mental health services. Mental health services begin at the point of reception and continue through to release from custody or transfer to another correctional centre.
- To learn more about careers in our network, please click the links below:_
- Welcome — Justice Health and Forensic Mental Health Network (nsw.gov.au)_
- Our Locations — Justice Health and Forensic Mental Health Network (nsw.gov.au)_
- Our Health Services — Justice Health and Forensic Mental Health Network (nsw.gov.au)_

**Salary and Benefits**

Your salary of $84,436 - $112,331 p.a plus superannuation and leave loading is just the beginning. You’ll have access to:

- Access to salary packaging benefits.
- A fitness passport (if you’re eligible) + ADOs (If full-time).
- Free on-site parking to minimise your commute time.
- Fantastic training & education opportunities available.

**Diversity and Inclusivity**

We are an equal-opportunity employer. We employ all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability.
- **_This is also a Targeted Aboriginal Position. Preference will be given to applicants of Aboriginal descent. Exemption is claimed under Section 21 of the Anti-Discrimination Act 1977_**

**_READY TO APPLY?_**

The first step is to submit your resume and answers to the following targeted questions:
1. Discuss and demonstrate where you have had to think flexibly and/or creatively to solve a complex problem at work. How did you approach this problem and what was the outcome?

2. Give an example of a challenging situation where you were able to remain composed and calm under pressure. What were your keys to success?

Need more information?

**Applications Close: Tuesday 28 January 2025 at 11:59pm AEST