Operations Supervisor

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

Retail, Consumer & Auto (RCA) provides specialised contract warehouse and distribution services to a range of industries across the globe including Consumer & Beverages, Specialty Retail, Auto and FMCG. We offer our customers an array of robust and flexible logistics and warehouse distribution solutions in the third-party logistics (3PL) market.

Operations Supervisor - Richlands, QLD

Toll Group are seeking an experienced Operations Supervisor looking for a dynamic and challenging role working alongside a leading beverage supplier. We have an exciting opportunity for a motivated professional to lead and coordinate transport operations across Southeast QLD.

As an Operations Supervisor, you will play a critical role in ensuring the timely and cost-effective transportation of customer products while maintaining the highest safety and compliance standards. You will lead a team, optimise transport logistics, and liaise with key stakeholders to deliver efficient and reliable services.

Duties and Responsibilities / a day in the life of the Operations Supervisor
- Oversee transport operations to meet priorities, KPIs, and customer expectations.- Plan and coordinate weekly labour and vehicle requirements based on volume and time constraints.- Liaise with customers to ensure accurate load planning and delivery scheduling.- Supervise daily transport activities, ensuring efficiency, safety, and adherence to procedures.- Train and mentor staff, promoting a high-performance and safety-focused culture.- Monitor fleet maintenance, scheduling services and ensuring compliance with logbook requirements.- Maintain records and reports, including invoicing, KPIs, and incident reporting.- Ensure adherence to HSE policies, conducting toolbox talks and safety briefings.- Investigate service failures, losses, or damages, implementing corrective actions.

What You'll Need to Succeed:
- Experience in Logistics/Supply Chain Management within the transport sector or willing to learn and push your transport and logistics career forward.- Strong understanding of transport compliance, cost control, and operational efficiencies.- Knowledge of Heavy Vehicle Law and Chain of Responsibility obligations.- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).- Ability to analyse and optimise transport processes for continuous improvement.- Strong leadership skills with experience in training and mentoring teams.- Excellent communication and customer service skills with a proactive, adaptable, and results-driven approach.

Why Join Us?- Be part of a leading transport and logistics provider.- Work in a fast-paced, high-impact environment.- Opportunity to develop and grow within the business.- A supportive team culture that values safety, efficiency, and customer service.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.