Customer Compliance Leader

2 days ago

Melbourne, Australia EnergyAustralia Full time

**Regulatory Compliance Leader - Customer**

Globally, energy markets are in transition to a net zero future and the entities within these markets are transforming their underlying business models to ensure that they stay relevant, sustainable and profitable. As one of Australia’s largest energy providers, we are proud of **our purpose to lead and accelerate the clean energy transformation for all.**

To ensure we deliver on this purpose we recognise the need for great business practices that not only protect our interests but meet regulatory requirements and deliver the right outcomes for our customers. Investing in our Legal & Governance capabilities is something we are passionate about.

This is where you come in

**About the Role**:
The Regulatory Compliance team is a second line of defence function within our Group Legal & Governance function. It provides independent regulatory advice, management reporting, breach determination and manages the engagement between external regulators and the business in relation to compliance and enforceable matters for our Customer Business Unit.

We have an opportunity available within this for a Compliance Leader to lead a small team of Compliance Advisors in the provision of practical and pragmatic advice to our Retail business and will provide oversight and guidance on regulatory interpretation and incident & breach determination.

**We invite expressions of interest from individuals who have;**
- Degree/tertiary qualifications in business or a related field
- At least 5 years' experience in a compliance advisory capacity, and additional leadership experience of a compliance function is required
- Previous experience in disseminating complex information to a range of stakeholders
- Strong understanding of the Australian energy sector and retail regulatory environment
- Excellent communication skills

**Why Us?**
- At EnergyAustralia we’re committed to providing an inclusive culture so our people can bring their whole selves to work and have a sense of belonging. From our PRISM network that creates a positive culture for LGBTI employees to our Reconciliation Action Plan that has commitments to strengthen relationships with Aboriginal and Torres Strait Islander people and organisations, it’s a workplace where everyone’s welcome. We offer:_
- Employee discounts on your electricity and gas, as well as discounts on major brands and products
- 20 weeks’ paid parental leave that’s completely gender-equal
- Flexible working through our Energise Program that is team centric, enabling teams to agree how they work and succeed together
- Excellent company culture, down-to-earth and friendly organisation - be authentic, bring your whole self to work
- State-of-the-art Melbourne office

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