Accounts Receivable Coordinator

1 day ago

Dandenong, Australia Ingersoll Rand Full time

**Accounts Receivable Coordinator**

We have an opportunity for an Accounts Receivable Coordinator to join our Finance
team based in Dandenong, South, Victoria.

**Your main duties are to**:

- Collaborate with Finance and Sales professionals to maintain accounts receivable
- Telephone collections on overdue debtors, striving for that 1st call resolution
- Compile and process information on all assigned debtors on aged trial balance
- Ensure customers are billed correctly for goods and services offered
- Issue invoices and distribute them electronically or by mail
- Communicate with customers and co-workers to answer questions
- Resolve disagreements between the company and its debtors
- Request payment of pending debts in a firm yet considerate manner
- Negotiate payment arrangements when needed
- Keep accurate records (customer information, received payments etc.)
- Prepare and submit statements
- Daily Cash allocations on all payments received
- Ensure you adhere to company policies and procedures
- Provide excellent customer service internally and externally
- Work actively to reach team and individual key performance indicators
- Manage collections for C.O.D customers
- Manage Milestone collections for project customers
- Provide detailed reports on Overdue debtors
- Other duties and responsibilities as assigned or required

**Applicants will need**:

- To be highly organised and resourceful under pressure
- To have excellent communication skills and the ability to create a strong rapport with customers
- To be quick paced with attention to detail
- A ‘can do’ attitude, reliable, efficient and a strong focus on customer sales
- The ability to work autonomously as well as have a team mentality with a positive attitude
- A good working knowledge of Microsoft Office, in particular Word and Excel is required
- Experience in SAP and MFG Pro would be highly advantageous.

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