Accounts Receivable Coordinator

20 hours ago

Dandenong, Australia Ingersoll Rand Full time

**Job Summary** - Process and research invoices, returns and credits - Maintains debtor records and analyses collections - Updates and summarises receivables - Assists collections, customers and sales/marketing department in requests for invoices or shipping verification - Assists with compliance requirements imposed on the company from customer portals - Acts as backup for Accounts Payable **Key Accountabilities** - Collaborate with Finance and Sales professionals to maintain accounts receivable - Telephone Collections on overdue debtors, striving for that 1st call resolution - Compile and process information on all assigned debtors on aged trial balance - Ensure customers are billed correctly for goods and services offered - Periodically issue invoices and distribute them electronically or by mail - Communicate with customers and co-workers to answer questions - Resolve disagreements between the company and its debtors - Request payment of pending debts in a firm yet considerate manner - Negotiate payment arrangements when needed - Keep accurate records (customer master file information, received payments etc) - Prepare and submit statements - Daily bank allocations on all payments received - Ensure you adhere to company policies and procedures - Provide excellent customer service internally and externally - Work actively to reach team and individual key performance indicators - Accounts Payable Back Up Support when required - Timely and Accurate entry of Supplier invoice - Supplier payment runs when required - Other duties and responsibilities as assigned or required **Safety** - Promote compliance with the Company's EHS systems and relevant legislation and regulations - Promote and support the reporting of incidents such as near miss, accident or equipment damage **Competencies** - Proven experience in Accounts Receivable in a fast paced and dynamic environment with >500 active accounts - Self-starter, able to work under time constraints, detail-oriented - Excellent communication and interpersonal skills - Proficient in MS Office and data entry; working knowledge of SAP - Ability to meet deadlines, organise work priorities and coordinate tasks - Demonstrate a flexible and “can do” attitude - Great attention to detail - Demonstrated analytical and problem-solving skills - Focused on achieving agreed targets - Confidentiality and trustworthines

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