Facilities Manager

**Job no**: 526864
**Work type**: full time
**Location**: Sydney, NSW
**Categories**: Estate / Facilities Management

**Facilities Manager - Western Precinct**
- Employment Type: Full time (35 hours per week)
- Duration: Continuing
- Remuneration: Level 7 $110,073 - $119,132 (depending on experience) + 17% super + leave loading
- Location: Kensington, NSW

**About UNSW**:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

**Why Your Role Matters**:
The Facilities Manager is responsible for managing the planning, prioritisation and implementation of support services for building maintenance, facilities management, repairs and improvements across a complex and diverse portfolio, including a large number of technical installations, research laboratories and integrated building services. Working as part of a team of experienced building facilities managers, this position will be responsible for the effective delivery of the full range of facility management services to UNSW’s assets under external service contracts. The Facilities Manager provides high level specialist advice to the Building Management and Maintenance team on matters regarding building presentation, performance and building services maintenance.

The Facilities Manager has regular contact with internal stakeholders including University senior executives, managers, Academic staff, and regular contact with external stakeholders including contract service providers, suppliers, consultants. Strong communication and customer service skills are essential for effectively addressing and managing the needs and expectations of our stakeholders. The Facilities Manager is required to support and deputise for the Senior Facilities Manager as and when required.

The role of Facilities Manager reports to the Precinct Manager and has no direct reports.

**Responsibilities**:

- Provide building facilities management services for the assigned assets to ensure that priorities are met in accordance with agreed management programs and budgets.
- Monitor and report on the quality and effectiveness of Estate Management (EM) external service delivery in accordance with established Service Level Agreements.
- Develop minor refurbishment works annual program for the assigned assets to ensure that priorities are met in accordance with agreed building management programs, performance objectives and budgets.
- Assist the Building Management and Maintenance team develop an annual facilities management performance and improvement plan for the assigned assets.
- Take a leading role in the implementation of building projects and minor refurbishment works with key stakeholders, from project conception through brief development, design and construction phases, cost control to hand over and transition to ongoing maintenance.
- Project manage building maintenance, improvements, refurbishment and minor works projects within agreed budgets, quality delivery parameters, and client expectations, including emergency response access and shutdown requirements with University stakeholders.
- Build professional relationships with Faculties, Schools, Divisional stakeholders as well as external stakeholders.
- Report to the Building Management and Maintenance team on client priorities and asset performance on building maintenance, operational and budget issues.

**Skills and Experience**:

- Trade qualifications or equivalent facilities management qualifications and/or experience with a minimum 5 years’ relevant experience in building maintenance and FM service delivery, planning and prioritisation.
- Demonstrated experience in contract and contractor management, service contract procurement including developing and maintaining professional working relationships.
- Operational and facilities management experience with building services and infrastructure in a large and complex property portfolio.
- Experience in building services project management, financial management, budget setting, work prioritisation and performance tracking.
- Good interpersonal, organisational and communication skills with excellent track record in providing high quality customer service.
- Excellent problem solving skills with a proven capacity to exercise initiative and develop solutions.
- Working knowledge of relevant building standards, such as NSW Codes of Practice, Australian Standards, Work Health and Safety Act and Regulations 2011, Building Code of Australia etc.

**Benefits and Culture**:
People are at the core of ever