CRM Coordinator

3 days ago

Strathpine, Australia Super Retail Group Full time

**Work options**: Hybrid
- Genuine commitment to our people's growth & development
- Generous discounts across our rebel, BCF, Macpac and Supercheap Auto brands
- The opportunity to work for one of Australasia's Top 10 ASX listed retailers

This role offers more than day-to-day coordination—it’s a chance to learn, grow, and make a real impact while shaping the future of customer connections.

**Why this is a great opportunity**
- ** Career Growth**: Gain valuable exposure to enterprise CRM systems, loyalty programs, and multi-channel campaigns.
- ** Hands-On Experience**: Work with Salesforce Marketing Cloud, segmentation, and customer journey mapping.
- ** Learning Environment**: Collaborate with marketing, personalisation, and technology teams while building your technical and analytical skills.
- ** Future Pathways**: A short-term role that could become a steppingstone to long-term opportunities in CRM, marketing automation, or digital.

**What you’ll do**
- Plan, create, and deliver loyalty offers and direct marketing campaigns.
- Build customer journeys in Salesforce Marketing Cloud and optimise segmentation.
- Support campaign testing, reporting, and continuous improvement.
- Ensure compliance with privacy and data protection requirements.
- Provide insights and recommendations to improve campaign performance.

**What you’ll bring**
- 1-2 years in a CRM, digital, or technology-focused marketing role (or transferable experience).
- Familiarity with Salesforce Marketing Cloud (or similar platforms).
- Strong attention to detail, organisation, and ability to work independently.
- Confidence working with customer data, Excel, and reporting tools.
- Understanding of CRM best practices, data privacy, and digital marketing.
- A curious mindset with eagerness to learn and grow in CRM and marketing technology.

**Step into a role where you’ll build technical CRM skills, grow your marketing expertise, and shape the way we engage with millions of customers.**

**_ Our Culture of Inclusion:_**_ Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience._

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