Funeral Director's Assistant

5 days ago

Canberra, Australia Invocare Full time

**Have you considered a career helping people and families through a difficult time in their life?**

You may not have considered this industry before, but we provide essential services to families across Australia, New Zealand and Singapore as they celebrate the lives of their loved ones. Working with **InvoCare**is truly a unique and rewarding opportunity, you will:

- Work with incredibly committed and caring people in a **PURPOSE**driven organisation.
- Experience the **PRIVILEGE**of honouring life and serving families in everything we do.
- Have a strong sense of **PRIDE**in the work you do each day.
- Access career **PROGRESSION**. over 20% of our roles are appointed from within
- Demonstrate your **POTENTIAL**as you achieve your goals and targets and grow with us
- Access birthday, paid parental leave and all of our other benefits programs (Thrive salary packaging, Thrive purchasing power etc.)

InvoCare is a funeral industry leader that operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and we are growing. As we plan for the next phase of transformation and growth, now is an exciting time to join the InvoCare team.

As a Funerals Director Assistant, you will engage in an integral role supporting our funeral services. This role will offer you new life skills, personal growth and development, the opportunity to earn qualifications and progress your career in a personally rewarding industry.

**Duties of a Funeral Director’s Assistant include**:

- Support our funeral services through the provision of vehicle and transport services ensuring vehicle presentation is at a high standard at all times.
- Working collaboratively to bring the deceased into our care with care, dignity and respect.
- Oversee proceedings on the day and ensure pre-arranged plans and ad-hoc requests on the day are appropriately implemented.

**About you**:

- You are looking for a fulfilling career path with supportive management to help you succeed
- Have strong customer service ethos and values with commitment to service delivery
- Have a professional attitude with an empathetic and compassionate approach towards people
- Be at ease working with grieving families and the deceased
- Have a sense of fulfillment in helping families in their grief whilst maintain composure and professionalism
- Experience in customer service, aged care, hospitals, not-for-profit and other care industries are beneficial, however not essential
- Possess a full, unrestricted driver’s license

**Benefits of joining InvoCare**:
You may not have considered this industry before, but we provide vital services to families to assist them to celebrate the lives of their loved ones in a way that they would have wanted. The benefits you can receive include:

- Reward and recognition programs - we support your career growth and development
- Detailed, tailored induction and training programs to help you succeed
- Focus on continuous improvement and learning
- Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
- Great culture, with networking opportunities across the business and with peers
- Birthday and paid parental leave
- Free access to Thrive Wellbeing app & our Employee Assist Program (EAP)

**How to Apply**:

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