Central Fulfilment Goods Flow Manager

**Job ID**: 270962

**Date posted**: 10/01/2025

**Our team within IKEA**
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
**What you need to know**
Working at IKEA has its benefits and rewards:

- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
- Bonus programme (where eligible)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional information
- This role is Permanent, Full-time 76hrs/fortnight.
- Applications close Friday 24 January 2024
- The availability requirements for this role are primarily AM shifts (6am - 2pm) on weekdays and

weekend (both Saturday & Sunday) shifts once per month.
- Additional availability may be required at times for other shifts (2pm - 10pm, 10pm - 6am)
- As part of the recruitment process this role requires a pre-employment check including National

Police Check

**About this work area**
As Central Fulfilment Goods Flow Manager your responsibilities will include, but are not limited to:

- Achieving set Distribution Centre, Customer Distribution Centre, Central Parcel Unit KPI’s and

operational capacities, and developing and implementing better ways of working in collaboration
with the Central Fulfilment team.
- Securing the Goods Flow team’s competence in working processes and ensuring a strong unit

culture of safety compliance and adherence to the SOP standards within the operation.
- Securing sufficient mid-term staff, shift, and equipment planning based on volume forecast tools,

to ensure operational activities meet goods availability.
- Identifying, recruiting, retaining and developing talents in the goods flow team to secure a diverse,

competent and high performing team and future succession.
- Securing all necessary training or licensing for Goods Flow co-workers in a timely manner, including

mandatories, SOP’s, SWMS and leadership.

As Central Fulfilment Goods Flow Manager you have
- A Safety-first mindset to ensure the well-being of yourself and your co-workers
- A passion for logistics and home furnishing, you are driven to secure the best possible customer

experience through ensuring a smooth logístical operation.
- A good understanding of the IKEA supply chain methods and IKEA customer meeting points so

you can secure excellent quality in all goods flow processes.
- Incredible people leadership skills as well as excellent communication to alter your style based on

different learning capabilities of the receiver.
- Thrive in building relationships to achieve successful outcomes for our customers, our co-workers

and the business.
- Demonstrate good self-awareness leading yourself and others, and strive to provide a great

working environment, whilst delivering results.
- A forward thinker who works calmly under pressure, takes ownership of quick decisions and

problem solving.
- Highly organised with a flexible and proactive mind-set.
- Lead through people and have a strong desire to attract, develop and nurture talent for

succession.
**We need people like you**
At IKEA, work is so much more than a job. Come join us