Customer Service and Optical Assistant

2 weeks ago

Wollongong, Australia Oscar Wylee Full time

**Opportunity Highlights**:

- Land a rewarding job, learn and make an impact in the retail optical space.
- Free 2 Glasses every year
- Two casual positions available

**Oscar Wylee** is a growing optical retailer that is recognised for it's culture and innovation. Our team is our soul This is an incredible time to join the Oscar Wylee family as we are growing fast and we want you to grow with us. As a optical assistant you will be provided with all the training you need to succeed with a fun and supportive team to assist you in your journey.

**Key Responsibilities**
- Greet customers warmly and provide personalized assistance in frame selection and lens options to meet their specific needs.
- Stay up-to-date with the latest eyewear trends and help customers find fashionable and comfortable eyeglasses or sunglasses.
- Work together with our in-store Optometrists in preparing customers for eye tests, conducting preliminary screenings, and ensuring a smooth examination process.
- Be well-informed about our products, features, and promotions to effectively address customer inquiries.
- Keep the store visually appealing and tidy, creating an inviting shopping atmosphere.
- roactively identify opportunities for upselling products and add-ons to enhance customers' eyewear choices.

**You**
- ** Optical experience not essential, but desired.**:

- Experience in a **fast-paced retail **working environment
- ** Strong communication** and **people skills**:

- you’re approachable and empathetic
- Highly motivated, positive, and friendly
- A passion for delivering excellent customer service in every interaction
- Preferably with flexible availability, **ability to work late night and weekends a definite plus**
- We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law_

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