Retail Customer Service

2 days ago

North Wollongong, New South Wales, Australia Pack and Send North Wollongong Full time $40,000 - $60,000 per year
Retail Customer Service & Freight Co-Ordinator
Part Time

Are you a Wollongong local looking for a new casual to part time career opportunity in a busy and varied retail service environment?

Are you energetic, highly productive and great with customer service?

PACK & SEND is a respected Australian company in the parcel, freight and eCommerce logistics sector, operating over 130 Retail Service Centres across Australia, New Zealand and the UK.

Due to our rapid growth and continued success, our North Wollongong Service Centre requires a customer focused professional who thrives on exceeding sales targets, can problem solve and can continuously go the extra mile.

Full training will be provided for the successful candidate, along with ongoing coaching and development.

The Role:

-  Casual but will be Part time - Between Monday -  Friday

-  Assisting customers with advice and pricing for domestic and international shipments

-  Packing, invoicing & consigning parcels & freight, from small parcels to large artworks and heavyweight freight

-  Local Pick-ups and local deliveries in the PACK & SEND vehicle

-  Tracking and tracing consignments and resolving delivery issues

-  Completing various administrative tasks within an agreed time frame to ensure the smooth running of the Retail Service Centre

To be successful in this role you must have:

-  A valid and current driver's license

-  Exceptional customer relations skills with demonstrated success in this area

-  Confidence and competence in using point of sale computer programs and MS Office

-  Excellent communication skills - verbal and written

-  Strong selling and conversion skills

-  A unique ability for quick thinking, problem solving and organising

-  Physical fitness with a positive, vibrant & high-spirited approach

-  A success and results driven attitude

Learn more about PACK & SEND at If this opportunity excites you, apply now with your resume plus a cover letter.

Permanent residents only. Please, No Agencies.

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