Warehouse Coordinator

1 week ago

Altona, Australia Freight Assist Australia Full time

**About Us**:
Freight Assist Australia specialises in transport and logistics as well as 3PL services Australia-Wide. With a friendly and vibrant team, we are determined to provide a solution-based approach to your transport, logistics and 3PL needs while providing exceptional customer service. Our core specialties spread across a range of industries including food, manufacturing, general products and dangerous goods (packaged and bulk).

**About the Role**:

- Full-Time Position
- 5 Days Per Week (Monday - Friday) 8:00am - 4:15pm
- Warehouse Based Position in Altona, VIC

We are seeking a Warehouse Coordinator with strong communication and analytical skills to oversee our warehouse operations and all aspects of the 3PL function within the site.

**Duties & Responsibilities**:

- Oversee 3PL/warehouse operation and provide guidance and direction to direct reports.
- Daily inbound stock checked, labelled and scanned into locations in a timely manner.
- Manage inbox and respond to customer inquiries, escalating issues as needed.
- Coordinate Stocktakes and Investigate stock losses, gains, damages etc and ensure all discrepancies are reported to management promptly.
- Assist store-person with order picks etc where required.
- Ensure daily inbound stock received is checked, labelled and scanned into locations in a timely manner.
- Organise specific customer requirements
- Liaising with internal and external stakeholders, including FAA depots nationally
- 3PL Invoicing and customer service duties.
- Manage, plan and monitor FAA dock appointments onsite.
- Develop and implement strategies to grow warehouse operations effectively.
- Supervise warehouse staff and coordinate daily workflows.
- Analyse performance and stock metrics to identify areas for improvement.
- Ensure compliance with safety regulations and operational policies.
- Provide training and mentorship to team members to support their professional development.

**Experience and Skills**:

- LF Forklift License (required)
- Good communication skills (verbal & written).
- Teamwork skills (effectively working with others).
- Ability to provide customer service support.
- Positive attitude, reliable and efficient.
- High level of accuracy and attention to detail.
- Problem-solving using resources and teamwork.
- Prior transport/3PL industry experience (highly desirable).
- Proven experience in warehouse supervision or management, particularly in building warehouse operations(desirable)

**Join us**:
At Freight assist Australia we believe our people are one of our greatest assets. Some of the benefits include:

- Ongoing training, learning and development opportunities.
- The opportunity to work in an innovative, growing company that invests in its people and IT programs.
- Job security working for an established company, Melbourne family owned and operated since 2012

Pay: $60,000.00 - $70,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- 10 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Fixed shift
- Monday to Friday
- Morning shift

Licence/Certification:

- Forklift Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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