Customer Service Officer

1 week ago

Doncaster, Australia Belgravia Health & Leisure Group Pty Ltd Full time

**VIC, Aquarena Aquatic and Leisure Centre, Templestowe Lower 3108**
- Great career paths and development with an entrepreneurial organisation
- Opportunity to make a real difference to our community
- Multiple part-time positions available

This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions

**The Role**

Our Customer Service Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures.

The primary responsibility of our Customer Service Officers is to deliver first class services to our customers ensuring it's in line our Mission, Vision and Values.

Areas of responsibility include:

- Provide excellent customer service to all customers, both in person and over the telephone
- Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
- Promote the centres services and programs to customers and accept customer bookings and enrolments
- Develop and maintain good working relations with customers
- Promote and exercise good public relations at all times
- Opening/closing of the centre in accordance with security and safety procedures.

Skills & Attributes
- Positive, friendly, helpful and energetic work style
- Computer literacy, familiarity with software packages and point of sale systems
- Experience in the leisure industry is desirable.
- Current First Aid Certificate (Workplace Level 2).
- Current CPR Certificate.
- Police Check
- Working with Children Check

**The Company**

**Belgravia Leisure** is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

  • Customer Service Officer

    2 weeks ago

    Doncaster, Australia HCF Full time

    **About the Role** As a Customer Service Officer with HCF, you will provide Uncommon Care to our members. We are looking for you to bring your Human touch to this customer service role. You will partner with our members to guide them and provide them with advice so they can make the right healthcare choices for them. You will provide our members with...

  • Billing Customer Service Officer

    2 days ago

    Doncaster, Australia Ambulance Victoria Full time

    At Ambulance Victoria we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our...

  • Customer Service Officer

    2 weeks ago

    Doncaster, Australia Charterhouse Full time

    A great part time, 3-month opportunity to work for a growing and diverse council in the Eastern Suburbs - **Eastern suburbs | Monday to Friday, 3-5 hours per day**: - **Local Government experience is advantageous**: - **Previous experience in a high-volume call centre is essential** You will join an encouraging and inclusive team located in the eastern...

  • Customer Service Officer/receptionist

    2 weeks ago

    Doncaster East, Australia Onemda Full time

    **What you can expect from us**: - Attractive remuneration with salary packaging benefits - An innovative and supportive environment - Onemda is an equal opportunity employer - Career development Opportunities - Multiple Professional Development Days - Strong innovative culture **We’re looking for a committed CUSTOMER SERVICE OFFICER in Melbourne’s...

  • Customer Service

    2 days ago

    Doncaster, Victoria, Australia Randstad Australia Full time $104,000 - $130,878 per year

    We are seeking a highly driven and adaptable Customer Service & Operations Coordinator to join a busy team supporting major concrete customers. This is a short-term opportunity through Christmas (with the potential to continue into the new year) and is an excellent chance to step into a demanding but rewarding role.About The RoleLocation: Doncaster (onsite...

  • Customer Services Coordinator

    3 days ago

    Doncaster, Victoria, Australia Medequip UK Full time $23,827 per year

    DoncasterHours:37.5 hours per weekSalary:£23,927 per annumThis is an incredible opportunity to work for a forward-thinking community equipment services provider, who'll support you to be the best you can be in your chosen fieldJoin us as our new Customer Services Coordinator at Medequip Assistive Technology Ltd and let us empower you to truly make a...

  • Entry Level Administration/ Customer Service

    1 week ago

    Doncaster, Australia Global 360 Full time

    Calling all Part-Timers! start your career by joining the Johns Lyng Group! We are an established, innovative and fast paced construction company with a reputation for excellence. - **Career Progression**: - **Great Team Environment**: - **Doncaster Location - No city traffic!**: - **Flexible Work Hours - Suitable for University Students and People with...

  • Customer Service Representative

    6 days ago

    Doncaster, Australia The Automotive Group Full time

    **Doncaster location**: - **$32.00 per/h + comm.**: - **Gtd 15hrs per week (8.00am - 11.00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for someone who can transform...

  • Customer Service Representative

    1 week ago

    Doncaster, Australia The Automotive Group Full time

    **Doncaster location**: - **$32.00 per/h + comm.**: - **Gtd 15hrs per week (8.00am - 11.00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for someone who can transform...

  • Customer Service Advisor

    2 days ago

    Doncaster, Australia Bank of Melbourne Full time

    **Join a diverse and growing team at Bank of Melbourne in Doncaster**: - **Permanent Part Time role (24 hours per week)**: - **Work across neighbouring branches to support the team, within 25km from your main branch** **How will I help?** You’ll be the face of Bank if Melbourne - working in-branch to help our customers achieve their financial goals....