Helpdesk Support Analyst

3 days ago

Melbourne, Australia Robert Half Full time

Our client is an exciting software development company seeking an enthusiastic Helpdesk Support Analyst to join their team in Melbourne's South East.

**The Company**

Our client is a growing software development company looking for your brilliance as a Helpdesk Support Analyst to support local, field users and clients. If you are creative problem solver who enjoys working in a dynamic and rapidly-changing work environment, this could be the ideal opportunity to fast-track your career.

**The Role**

**Your Skills & Experience**

Essential:

- Fantastic verbal, written communication skills.
- A demonstrated ability to convey technology in an easy-to-understand manner.
- Strong attention to detail.
- A proven understanding of basic business transactions, for example, previous exposure to a Retail or Point of Sale (POS) environment.
- A demonstrated ability to prioritise tasks and manage time effectively.
- A proven willingness to take ownership of problems and follow through to resolution.
- Proof of ability to participate in a team and a strong desire to learn.
- An appropriate attitude for professional growth and long-term involvement in the IT industry.

Highly regarded:

- Technical experience in SQL, Web Services, Java, C++, TCP/IP Networking.
- Hands-on experience providing support in a Microsoft or Linux environments.
- Financial and bookkeeping experience.
- Experience in an E-commerce or Business Management Setting.
- Experience in remote diagnosis and resolution of software, hardware and network problems.
- Experience in providing training to individuals or groups.
- Technical Writing capabilities.

**About you**

**What's on offer?**
- An exceptional opportunity to make a positive impact on the department and the company.
- A fast-paced, dynamic workplace where no two days are ever the same.
- Ongoing professional development and mentoring by outstanding business leaders.
- A rare chance to grow your skill set and enjoy career progression.
- A company that promotes on merit, rewards excellence and champions work-life balance.

Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.

**_Job Number - _**06810-0012573453 **_- FC_

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