Internal Communications and Engagement Adviser

**Who are we?**:
We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.

**The role**:
South East Water Strategy and Stakeholder Group is thrilled to be advertising a brand new role in their Marketing, Communications and Engagement team If you're a talented Internal Communications and Engagement Advisor, then we want to hear from you

The Internal Communications and Engagement Advisor will deliver impactful communications focused on our customers, communities, people and environment - innovating with purpose and acting with care as we deliver essential water and wastewater services.

Some of the key accountabilities will include the following:

- Identify, write and publish positive internal communications and monitor performance
- Support and/or assist with the organisation’s intranet, including the delivery of enhancements
- Coordinate and/or assist with employee events and campaigns, including digital content
- Maintain and review communication protocols and guides
- Help develop and deliver communication training programs for employees
- Contribute to organisational communication activities as required
- Act as a Public Information Officer in the event of an incident and participate in an on-call duty roster

**Who are you?**:
Armed with a tertiary qualification in communications, public relations, journalism or other related field, you'll possess a minimum of 3 years' experience in communications, media or community relations, ideally within in a large complex environment where you've been required to balance proactive and reactive communications activities.

The key skills, knowledge and experience required to hit the ground running in this role, include the following:

- Experience with Microsoft Office and design suites, including SharePoint, Teams, Canva or Adobe Creative.
- Experience coordinating public information in the event of an issue or incident
- A demonstrated ability to be a team player and build strong relationships with others.
- A demonstrated ability to think creatively in continually improving the effectiveness of media and communications to customers, communities and people.
- A demonstrated ability to assess unexpected situations and develop media strategies to navigate through change or uncertainty.
- High-level planning, influencing, negotiation, facilitation and issues and crisis management skills.
- High-level verbal, interpersonal and written skills including an ability to produce communications plans and corporate collateral.

**What's in it for you?**:
Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.

South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities.

As a SEW employee, you can enjoy the following offerings from our benefits package:

- Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.
- Work-life balance with flexible working arrangements, including hybrid work options and leave purchasing.
- Life insurance and salary continuance.
- 15 weeks paid parental leave and paid superannuation on eligible portions of unpaid parental leave.
- Additional leave offerings, such as cultural and ceremonial leave and study leave.
- Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking.
- Opportunity to be part of great initiatives involving the local community

**We're for everyone**:
Our people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.

**Keen to make an impact?**:
As part of a team of media and communications professionals, central to this role are responsibilities for 24/7 safe operation to provide support and minimise disruption of services to customers and as well as ensuring that public health and the environment are not put at risk. This includes participation in a rostered after-hours duty team, emergency response, and incident support as required.