Leasing Associate

4 days ago

South Melbourne, Australia Greystar Real Estate Partners LLC Full time

**ABOUT GREYSTAR**

**JOB DESCRIPTION SUMMARY**

Based onsite at our brand new, luxury build to rent apartments in Melbourne and working as part of a close knit team, the Leasing Associate will be responsible for coordinating and delivering leasing and marketing activities to support leasing objectives, delivering a vibrant, safe and welcoming community for our residents.

This is a full time, permanent role that works on a rotating roster in order to provide service to our residents. As such, rostered days are Monday, Tuesday, Friday 10.30am - 6.30pm and Saturday and Sunday 10am - 6pm, with days off on Wednesday and Thursday.

**JOB DESCRIPTION**

**Key responsibilities**:

- ** Be a Brand Ambassador** - Uphold company values, deliver exceptional service, and represent the brand with professionalism.
- ** Execute Marketing Strategies** - Implement campaigns across digital and print channels, maintain SEO and social media, and ensure brand consistency.
- ** Utilise Property Management Software** - Track leads, update listings, generate reports, and maintain accurate resident data.
- ** Enhance Resident Experience** - Address enquiries, resolve concerns, and foster strong community engagement to boost satisfaction and retention.
- ** Ensure Property Standards** - Inspect apartments, coordinate with maintenance, and uphold presentation and compliance standards.
- ** Engage with Market Trends** - Stay informed on competitor activity and industry developments to optimise leasing performance.
- ** Community Support -**Promote resident satisfaction and retention by engaging and supporting residents queries and proactively identify opportunities to improve service delivery.
- ** Support Business Operations** - manage lease renewals, reporting, events, and regulatory compliance.

**To be successful in this role, you should have skills including**:

- ** Education/Experience** - Background in sales, marketing, digital marketing, real estate, hospitality, or a related client-facing role.
- ** Strong Communication** - Excellent written, verbal, and presentation skills; ability to explain property features and complete lease documents.
- ** Sales & Operations** - Proven success in driving sales, achieving targets, and managing operations within the property sector; experience with leasing desirable
- ** Team Player & Self-Starter** - Works well in a team and independently, taking ownership of tasks.
- ** Customer Focused** - Builds relationships, understands customer needs, and drives sales performance.
- ** Compliance & Licensing** - Must hold a valid driver’s license, and have the ability to obtain a favourable National Criminal History Check and Working with Children check.

Greystar is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives.

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