Account Technology Advisor

JLL supports the Whole You, personally and professionally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
About the Tech Advisory & Sales Team
Tech Advisory & Sales team supports both JLL Technologies (JLLT) and Work Dynamics (WD) to serve the needs of our enterprise occupier clients driving their sustainability, technology and real estate agendas through the use of technology. By combining innovative JLLT technologies with WD’s world-renowned expertise, we’re able to unveil untapped opportunities to shape the future of real estate for a better world.
Our Work Dynamics teams provide tech-enabled solutions and global, end-to-end, connected capabilities to help create more sustainable environments, keep people connected and address every aspect of the employee experience and their well-being.
Our JLLT teams deliver a comprehensive technology portfolio of purpose-built software platforms, apps, hardware and technology services, as well as innovations from venture-backed companies. Our best-of-breed portfolio is designed to meet and exceed the industry’s demands for better business intelligence, workplace experience, and smart building platforms. JLL Technologies helps organizations transform the way they acquire, operate, manage, and experience space.
**What this opportunity involves**:
The Account Technology Advisor is aligned to priority accounts where growth potential, NPS, or other divisional priorities demand a high-performing leader capable of cross-functional CRE technology advisement. The role is centered on a technology advisory function to this subset of prioritized accounts to influence technology adoption and tech-enabled growth. The Account Technology Advisor communicates and educates the technology strategy for JLL and the division as an integrated part of the account leadership teams.
**The role**:
Technology AdvisoryDevelopment of technology strategy and roadmaps to encourage growth and solve key areas of client feedback and pain in assigned priority accounts.
Identify and assess technological opportunities to enhance client operations and drive value.
Educate clients and internal stakeholders on JLL's technology capabilities and their potential impact on business outcomes.
Participate and/or lead strategic account planning sessions, providing technology-focused input and guidance.
Contribute to the creation of technology-focused business cases and ROI analyses for clients.
Develop and implement tailored technology strategies to drive adoption and tech-enabled growth within assigned accounts.
Develop and deliver presentations on JLL's technology strategy to key stakeholders and decision-makers.
Stay current with emerging CRE technologies and industry trends to maintain JLL's competitive edge.
Own direct follow-up on client NPS pain points and feedback with concerted action plans.
Act as a liaison between clients, account teams, and JLL's technology divisions to ensure alignment and seamless execution.
Facilitate cross-functional collaboration to leverage JLL's full range of tech-enabled solutions.
Measure and report on the impact of technology initiatives on account performance and client satisfaction.
Support the development and refinement of JLL's overall technology strategy based on insights gained from priority accounts.
Partner with Technology Delivery Executive for the Division to align priorities, communicate technology initiatives as well as drive technology adoptions within the Accounts in the Division and resolve and oversee delivery escalations.
Technology SalesProactively identify and address potential technology-related challenges within priority accounts working with sales teams to qualify sales opportunities.
Work with BD, Marketing and Sales Managers to activate market penetration strategies for technology products and services in assigned priority accounts.
Collaborate with Sales teams; assisting to remove barriers to Sales with the WD accounts business.
Participate in deal go-no go, deal strategy development for assigned priority accounts.
5+ years’ experience across multiple disciplines of Corporate Real Estate services, technologies and/or solutions.
Strategic thinker with an emphasis on business strategy and business growth mindset.
Ability to identify solutions to business challenges, translating client needs into impactful recommendations.
Independent, self-performer with the ability to rapidly complete project initiatives.
Articulate and effective communicator,