Wellbeing & Engagement Manager

**Description**

**Remuneration**:0.4 FTE: $40,000 per annum (Paid in Quarterly Instalments)

**Reports to**:General Manager Game Development

**Location**:Flexible/remote role - Head Office located in Albert Park, Melbourne

**Softball Australia - About the Organisation**:
We’re Softball Australia (SA) - the national body for softball and the proud home of over 100,000 players across the country. From grassroots fun to elite international competition, we’re here to make sure softball is a sport for everybody - a game that builds friendships, community, and heroes on the world stage.

We’ve just kicked off a bold new five-year strategy with one vision: softball inspires, unites and creates heroes on the world stage. Our focus? **People. Play. Promote. Perform**.

At SA we live our values - Unified, Respectful, Creative & Brave, and Fun. We build communities, create memories, and support athletes to reach their best both on and off the diamond.

We’re serious about success, but we’re just as serious about enjoying the journey. Because when you work with us, you’ll quickly learn our motto: we do well, we do good, and we have fun

That’s why we’re looking for a **Wellbeing & Engagement Manager**to help our elite athletes and coaches thrive - not just in sport, but in life. You’ll bring empathy, smarts, and strategy to our High-Performance program, ensuring our athletes are supported, balanced and ready to perform at their best.

**The Role (What You’ll Be Doing)**:

- Develop and deliver a contemporary **Wellbeing & Engagement Framework**aligned with our High-Performance strategy.
- Provide **individualised wellbeing support**and case management for Aussie Spirit athletes and targeted HP coaches.
- Support athletes through **key life transitions**:

- especially those moving into or out of US College programs.
- Run engaging **education and development sessions**on wellbeing, mental health and life balance.
- Work collaboratively with our HP team, coaches and external providers to ensure integrated athlete support.
- Promote **mental health awareness**, inclusion and psychological safety across the HP environment.
- Contribute to program planning, reporting and ongoing improvement of our wellbeing initiatives.

You’ll work closely with our HP staff, athletes and coaches - plus external partners like AIS, ASC, and US College programs - to make sure wellbeing isn’t just a buzzword, but a lived reality.

**What You'll Bring to the Role**
- Qualifications or experience in wellbeing, psychology, education or social work (ideally in sport or high-performance).
- 5+ years’ experience supporting athlete or coach wellbeing.
- Excellent communication and relationship-building skills.
- A collaborative, empathetic approach and a genuine passion for athlete development.
- Working With Children Check (or willingness to obtain) and current First Aid/CPR.
- Experience working with young people

**Personal Attributes**
- **Empathetic and approachable**:

- someone athletes can trust and open up to.
- **Emotionally intelligent and self-aware**:

- ability to read a room and adapt to different personalities.
- **Collaborative by nature**:

- thrives in a multi-disciplinary environment that includes coaches, sport science and admin teams.
- **Organised and reliable**:

- able to juggle competing priorities while maintaining confidentiality.
- **Proactive problem-solver**:

- with the initiative to identify issues early and offer practical, athlete-centred solutions.
- **Culturally aware and inclusive**:

- values diversity and creating safe spaces for all participants.
- **Positive and resilient**:

- able to keep perspective under pressure and bringing calm to high-stakes environments.
- **Strong communicator**:

- both in person and in writing - clear, compassionate and professional.
- **Curious and growth-oriented**:

- always looking for ways to improve wellbeing outcomes and performance culture.
- **Alignment with Softball Australia’s values**:

- Unified, Respect, Creative & Brave and Fun.

**Why this Role Rocks**

Because here you’ll find more than a job - you’ll find purpose, people who care and the chance to make a real impact on a sport loved by thousands. You’ll work in a supportive, inclusive and flexible environment where your ideas matter, your growth is encouraged and your work helps shape the future of Australian sport. You’ll love the team, the energy, and the chance to hit it out of the park with your career

Softball Australia is an equal opportunity employer, committed to equity, diversity and inclusion.

**Child Safeguarding Message**

Softball Australia is committed to providing a safe, inclusive, and supportive environment for all children and young people participating in our sport.

We believe that children have the right to feel safe, respected, and valued in all softball activities. Child safety is everyone’s responsibility, and we expect all staff, volunteers, coaches, officials, and participants to