Station Client Service Officer

5 days ago

Logan City, Australia Queensland Police Service Full time

**The core capability requirements for this role are**:

- Act as the first point of contact to the public requiring assistance in police stations.
- Undertake duties with the minimum of supervision both during and out of normal business hours as required.
- Identify and manage client needs in a timely manner via effective questioning, negotiation, and conflict management in accordance with relevant service policies and procedures.
- Assist members of the public and provide information relating to Queensland Police Service initiatives and services.
- Undertake counter duties including taking and compiling crime reports, offender bail management, and proactively contributing to the development of administrative systems and processes that assist in the running of a station.
- Use of police computer databases, communication and other equipment as required.
- Receive and receipting of property (seized, evidentiary and found) which may include money, drugs, and weapons.
- Receipt money including currency and electronic funds transfer at point of sale (EFTPOS) transactions.

**Role Requirements**:Mandatory**:

- Nil:
**Qualification**:

- Nil

**Technical/ Operational/ Educational experience**:

- Nil

**Other**:

- The successful applicant will be required to participate in at least a two-shift, 7-day roster. Shift and weekend penalty requirements will apply.

Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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