Customer Service Officer

3 days ago

Adelaide, Australia SA Government -DEPARTMENT FOR ENVIRONMENT AND WATER Full time

**Department for Environment and Water**
**Job reference**: 675230
**Location**: 5000 - ADELAIDE
**Job status**: Ongoing
**Eligibility**: Open to Everyone

**Purpose-driven work starts here**:
Looking to take the next step in your career while making a real difference? Join DEW and help shape a more sustainable, resilient future for South Australia. Explore opportunities where your skills support something bigger.

**About the Role**:
The Customer Services Officer is the first point of contact for external customers at the Adelaide CBD Customer Service Centre. The role is responsible for delivering a high standard of customer service and provide administrative support that assists in the effective and efficient operations of the centre. The role provides high quality customer service by modelling service excellence behaviours that meet the needs of customers and stakeholders and enhances the corporate profile of the Department. The role contributes to the delivery of customer services projects. The incumbent in the role will be responsible to work with regional staff and other internal stakeholders to deliver project outcomes.

**What can we offer you**
- Working in an organisation that is contributing to significant environmental outcomes in the great state of South Australia
- Be part of a fun, collaborative and supportive team.
- Hybrid working model with flexible working options including work from home available to promote work life balance.
- Free entry into DEW managed Parks in South Australia.
- Salary Sacrifice Benefits.
- Access to our Employee Assistance Program (EAP).
- Meaningful and rewarding career.

**Contract**:
Ongoing

**Special Conditions**:

- May be required to participate in fire management or associated duties.
- May be required to undertake work outside of the normal hours of work.
- Inter and intrastate and remote area travel may be required, including travel in light aircraft involving occasional overnight absences.
- The incumbent will uphold the ethical behaviour and professional integrity standards as contained in the Public Sector Act (2009).**Remuneration**:
ASO3 $67,589 min - $72,033 max p.a.

**Enquiries to**:
Lydia George, Customer Service Coordinator
Ph: (08) 8429 9643

**Application Instructions**:
Applications are to be submitted online through I WORK FOR SA.

**Applications close**: 08/06/2025 11:00 PM

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