Customer Service Officer

2 days ago

Baulkham Hills, Australia Baptistcare WA Full time

Baulkham Hills, NSW, Australia, 2153
Permanent Full-Time

Permanent full-time position
Located right in the heart of the Hills District
Work for a top NFP provider with a strong 75-year history of providing care

**About the Role**:
Based in Baulkham Hills, The Aminya Village is seeking a passionate and energetic Customer Service Officer to join the team on a permanent full-time basis, Monday to Friday.

Reporting to the Village Manager, you will provide excellent customer relations and support positive outcomes for residents by ensuring village resources are managed effectively and efficiently.

A typical day may include undertaking the village administration such as:
Raising/processing of invoices
Checking of resident fees
Generating monthly reports
Entering/maintain resident information in PeoplePoint and
Assisting with sales and/ or rental units by coordinating village tours and follow up sales leads

**About you**:
Diploma / Degree relevant to job role or equivalent knowledge & experience
Excellent customer service skills with proven experience in client facing and/or administration roles
Excellent time management and organisational skills
Good communication skills - written and verbal
Computer literacy in MS Word, Excel and Outlook
Strong initiative and creative problem-solving skills
Current Driver’s Licence
Demonstrated understanding and appreciation of Baptist Care’s Christian identity and ability to promote the organisation’s values through interactions at work.

**About us**:
BaptistCare support thousands of people across 75 locations in NSW and the ACT. From humble beginnings in 1944, BaptistCare has grown into one of the nation's most respected care and community services providers.

BaptistCare - Transforming lives by expressing the love of Christ

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